Rhonda Moses
FL Real Estate Agent
Orange Park,Florida
Summary
Newly licensed Florida real estate agent with exceptional success in business-to-business and business-to-consumer sales within multiple industries. Proven track record in exceeding sales goals, growing business, and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth.
Overview
20
20
years of professional experience
1
1
Certification
Work History
HVAC Office Manager
No Monkey Business Heating & Air
Orange Park, FL
01.2015 - Current
- Managed day-to-day business operations.
- Maintained up-to-date administrative records to monitor operational conditions.
- Reconciled daily sales, returns and financial reports in QuickBooks.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Recommended products to customers, thoroughly explaining details.
- Communicated with vendors regarding backorder availability, future inventory and special orders.
Assistant Store Manager
Michael's Formal Wear
Jacksonville, FL
02.2013 - 12.2015
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Met or surpassed business targets regularly through employee engagement and forward-thinking planning.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
Sales Representative
Invisible Fence Of The First Coast
Jacksonville, FL
03.2006 - 03.2013
- Visited customer locations to evaluate requirements, demonstrate product offerings and propose strategic solutions for diverse needs.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Drove business success by maintaining and applying current knowledge of sales, promotions and policies regarding payments, exchanges and security practices.
- Performed required travel for training and scheduled events.
- Established fair pricing structures and finalized contracts to complete purchase agreements with customers.
Restaurant Manager
River City Brewing Company / Blue Bamboo
Jacksonville, FL
08.2002 - 02.2006
- Developed, implemented and managed business plans to promote profitable food and beverage sales.
- Created fun team building activities to engage staff in up-selling to meet revenue targets.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
- Reconciled cash and credit card transactions to maintain accurate records.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
Education
GED -
Florida State College At Jacksonville
Jacksonville, FLSkills
- Decision Making
- Customer Service
- Verbal and Written Communication
- Client Needs Assessment
- Analytical Thinker
- Handling Customer Complaints
- Microsoft Office Suite
- Payroll Administration
- Employee Motivation and Discipline
- Attention to Detail
- Accounts Payable and Receivable
- Honesty and Integrity
Certification
- Licensed Florida Real Estate Sales Associate
Children's Church Director
- Recruit and train and schedule volunteers and staff in care of children and facility procedures
- Adhered to security processes and sign-in and sign-out procedures for children, parents and visitors.
- Work with lead pastors and board members to develop lesson plans and special events for children.
- Built, managed and upgraded K-12 educational program..
- Delivered constructive feedback on children to parents and guardians and informed of any disciplinary issues.
Timeline
HVAC Office Manager
No Monkey Business Heating & Air
01.2015 - Current
Assistant Store Manager
Michael's Formal Wear
02.2013 - 12.2015
Sales Representative
Invisible Fence Of The First Coast
03.2006 - 03.2013
Restaurant Manager
River City Brewing Company / Blue Bamboo
08.2002 - 02.2006
GED -
Florida State College At Jacksonville
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