Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kelly F. Coffey

Holyoke,MA

Summary

Dedicated and customer-oriented Retail Associate with 22 years of experience in the retail industry. Skilled in providing exceptional customer service, handling cash transactions, and maintaining a clean and organized store environment. Proficient in inventory management and knowledgeable about a wide range of products. Strong problem-solving and teamwork abilities. Upbeat, customer-focused Sales Associate with 22 years of experience in retail environments. Flexible and approachable, with strong organizational and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge.

Overview

22
22

22 Years

Work History

  • Provided excellent customer service and addressed customer inquiries
  • Assisted in inventory management and restocking
  • Handled product returns and exchanges
  • Collaborated with team members to achieve sales targets

  • Managed customer complaints and resolved issues
  • Processed customer orders and tracked shipments
  • Provided product information and recommendations
  • Assisted in visual merchandising and store layout

Retail Associate

Christmas Tree ShopsHO
Holyoke, United States
09.2001 - 08.2023
  • Assisted customers in finding and selecting products
  • Handled cash transactions and operated the cash register
  • Maintained a clean and organized store environment
  • Stocked shelves and ensured products were properly displayed
  • Greeted customers and provided exceptional customer service.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Provided accurate information about products, prices and services.
  • Processed transactions using a point-of-sale system.
  • Assisted customers with product selection, sizing and styling.

Education

LPN - Nursing

DEAN VOCATIONAL SCHOOL
Holyoke, MA
06.1985

Associate of Arts - Liberal Arts And General Studies

Roger Williams University
Bristol, RI
06.1981

Skills

  • Customer service
  • Cash handling
  • Inventory management
  • Product knowledge
  • Sales techniques
  • Problem-solving
  • Teamwork
  • Visual merchandising
  • Cash Register Operation
  • Reliability
  • Verbal and Written Communication
  • Customer Service
  • Money Handling

Timeline

Retail Associate

Christmas Tree ShopsHO
09.2001 - 08.2023

LPN - Nursing

DEAN VOCATIONAL SCHOOL

Associate of Arts - Liberal Arts And General Studies

Roger Williams University
Kelly F. Coffey