Sports
Dennis Lim
Sales / Design / Operations
Chino Hills,CA
Summary
Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
12
12
years of professional experience
4
4
years of post-secondary education
2
2
Language
Work History
Restaurant Owner/Operator
Pizza Box
Seoul, South Korea
12.2015 - 12.2021
- Spearheaded menu and staff development through detailed training and facilitation of staff meetings.
- Sourced vendors, negotiated contracts and managed efficient deliveries of high-quality supplies.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Recruited, hired and trained talented staff to fill vacancies.
- Supervised daily activities of restaurant and employees.
- Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
- Motivated staff to perform at peak efficiency and quality.
- Developed unique events and special promotions to drive sales.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
Import Coordinator / Product Developer
Centree Korea
Seoul, South Korea
12.2013 - 08.2017
- Responded to customs, customer and internal requests and notices about classification, duty rates and documentation requirements to support import regulations.
- Created and transmitted accurate documentation to governmental agencies for import activities.
- Coordinated shipments of product from China to South Korea by both air and land transport.
- Managed supply chains while sourcing material.
- Worked closely with sales, operations and manufacturers to deliver quality products.
Sales Manager
California Hat Company
Riverside, CA
05.2011 - 03.2013
- Managed order cycle to enhance business development and maintain sustainability and customer satisfaction.
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Organized promotional events and interacted with community to increase sales volume.
- Created effective strategies to target new markets after researching and analyzing competitor behavior.
- Increased sales volume and expanded product line to new retailers and wholesale distributors.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
Education
High School Diploma -
Creekview High School
Carrollton, TX 09.2001 - 05.2005
Skills
Product development
Strategic account development
Time management
Analytical problem solver
Accomplishments
Achieved the most liked and popular pizza joint in the area by always serving quality products and satisfying our customers with our service.
Interests
Problem solving
Nature
Timeline
Restaurant Owner/Operator
Pizza Box
12.2015 - 12.2021
Import Coordinator / Product Developer
Centree Korea
12.2013 - 08.2017
Sales Manager
California Hat Company
05.2011 - 03.2013
High School Diploma -
Creekview High School
09.2001 - 05.2005