Ellen Iyasu
Business System Analyst
Diamond Bar,CA
Summary
Responsible for handling needs assessments and cost/benefit analysis to align the technology of the company with their business strategies. Bringing strong background and experience in data analysis, project management office (PMO), eliciting requirements, business process modeling, data modeling, aligning business with IT strategies, and software development life cycle methodologies to achieve the desired goals.
Overview
16
16
years of professional experience
4
4
years of post-secondary education
Work History
Data Analyst
C3 Technology Services
Santa Ana, CA
02.2017 - 03.2018
- Support management and sales teams by collecting and analyzing daily customer usage and results
- Interpret data, analyze results using statistical techniques and provide ongoing reports
- Work with several departments and clients to identify, build, manage, and automate reporting and visualizations for various aspects of the business
- Filter and “clean” data by reviewing reports, printouts, and performance indicators to locate and correct code problems
Business System Analyst
TECHSTRATA
LOS ANGELES, CA
01.2011 - 02.2014
- Responsible for handling needs assessments and cost/benefit analysis to align the technology of the company with their business strategies
- Bringing strong background and experience in data analysis, project management (PMO), eliciting requirements, business process modeling, data modeling, aligning business with IT strategies, and software development life cycle methodologies to achieve the desired goals., Responsible for aspects of the monthly closing cycle, including journal entry and account reconciliation responsibilities
- Analyzed data using advanced Excel and SQL skills for refinement of product catalog on the website
- Generated meaningful progress reports for analyzing sales, gross profit, inventory activity and emerging trends
- Managing the Accounts Payable, QuickBooks accounting system, cash, deposits and bank accounts
- Configure Salesforce to meet requirements, including design, manage, and execute assignments
- Improves systems by studying current practices; designing modifications
- Prepares technical reports by collecting, analyzing, and summarizing information and trends.
Business System Analyst
Creative Communications Technologies
West Covina, CA
02.2010 - 10.2010
- Responsible for writing and executing complex SQL queries to extract data from a variety of internal sources
- Develop database and linked filing system to maintain accurate and up-to-data employee records, which increased efficiency
- Planned and implemented a web-based system for field technician to enter their day to day work
- Planned and implemented a document management system with Kyocera printers and DocStar system to digitalize all files of the company
- Developed and implemented training materials and plans for end-users.
Web developer/Designer and Marketing Director Assistance
Sungro Products
Los Angeles, CA
09.2008 - 01.2010
- Evaluate and secure vendor contracts with federal and state for the vender to be qualified to sell products for federal and state
- Track and communicate project status to upper management through weekly Excel reports
- Marketing Sungro Products via the internet using Email Marketing and Search Engine Optimization (SEO).
MIS Manager
Creative Communications Technologies
West Covina, CA
07.2003 - 06.2007
- Planned, directed, and controlled all management information system activities in order to meet the information requirements of the company
- Consulted with and advised users concerning specific data processing procedures and feasibility of using information processing equipment
- Plan, direct, or coordinate activities in such fields as electronic data processing, information systems, systems analysis, and computer programming
- Directed the design, development and implementation of the New Business Process such as Payroll, HR, receiving equipment from vendor, store in the database and distribute equipment to contractors.
IT Officer Assistance
FAME
Los Angeles, CA
04.2001 - 03.2002
- Consulted with and advised users concerning specific data processing procedures and feasibility of using information processing equipment
- Manage and create Intranet (Internal website) for IT request form and distrusting forms to all departments
- Manage voice over IP billing statement for venders
- Maintain needed files by adding and deleting files on the network servers and backing up files to guarantee their safety in the event of problems.
Board Member
The University Institute of International Development, IUDI
Pasadena, CA
06.2013 - 10.2018
- Assess technology needs for the school to determine where improvements can be made
- Research the School's needs and help develop systems that benefit business goals
- Serve as head of technology, build & maintains school website, maintain Moodle LMS and data backup
- Created visual reports and dashboards in Tableau to analyze data and to discover and interpret trends, patterns, and relationships
- Responsible for developing reporting tools which can be used to query the database and produce information in tabular and graphic formats
- Architect and deploy Google apps
- Migrate users email to Google apps
- Consult the school with any technology needs, scheduling software, student information system, and cloud system solutions.
Education
Master of Science - International Development
William Carey International University
Pasadena, CA 01.2020 - Current
Bachelor of Science - Computer Information System
California State University - Los Angeles
Los Angeles, CA 01.2000 - 06.2002
Skills
Computer Skills: MS Office, Salesforce, Office 365 Crystal report, Adobe Photoshop ,and WordPress
Timeline
Master of Science - International Development
William Carey International University
01.2020 - Current
Data Analyst
C3 Technology Services
02.2017 - 03.2018
Board Member
The University Institute of International Development, IUDI
06.2013 - 10.2018
Business System Analyst
TECHSTRATA
01.2011 - 02.2014
Business System Analyst
Creative Communications Technologies
02.2010 - 10.2010
Web developer/Designer and Marketing Director Assistance
Sungro Products
09.2008 - 01.2010
MIS Manager
Creative Communications Technologies
07.2003 - 06.2007
IT Officer Assistance
FAME
04.2001 - 03.2002
Bachelor of Science - Computer Information System
California State University - Los Angeles
01.2000 - 06.2002
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