Melissa Voit
Summary
Compliance and risk management professional with extensive experience in healthcare compliance, regulatory audits, risk assessments, and quality assurance. Proven ability to support the development and implementation of corporate compliance programs, monitor regulatory changes, and evaluate compliance program effectiveness. Skilled in preparing regulatory documentation, conducting investigations, and collaborating with cross-functional teams to identify risks and enhance operational processes.
Overview
1
1
Certification
2027
2027
years of professional experience
Work History
Compliance Audit Analyst
SelectQuote
2025 - Current
- Conducted healthcare compliance audits and quality assurance reviews to evaluate adherence to HIPAA, privacy requirements, internal policies, and regulatory standards.
- Performed risk assessments and compliance monitoring activities to identify operational risks and control gaps.
- Supported HIPAA privacy initiatives involving protected health information (PHI), patient consent requirements, and privacy compliance obligations.
- Developed, updated, and maintained SOPs, compliance documentation, workflows, and process guides to support audit readiness and operational consistency.
- Prepared compliance reports and audit findings, providing actionable recommendations for internal stakeholders.
- Collaborated with compliance, operations, pharmacy, and leadership teams to implement risk mitigation strategies and improve processes.
Accounts Receivable Analyst
Ensemble
2025 - 2025
- Investigated and resolved patient account discrepancies and appeals while ensuring compliance with ERISA and HIPAA requirements.
- Supported compliance audits by preparing documentation and responding to auditor requests to maintain audit readiness.
- Prepared and analyzed compliance reports to identify trends, risks, and opportunities for process improvements.
- Partnered with leadership to improve reporting accuracy and promote compliance within revenue cycle operations.
Disability Claims Manager
Guardian Life Insurance
01.2024 - 2025
- Conducted audits of claims and processes to ensure compliance with industry regulations and internal policies.
- Reviewed cases for adherence to legal and regulatory standards, identifying potential compliance risks.
- Developed tracking and reporting tools to support compliance oversight and risk assessment.
- Coordinated training initiatives and policy updates to enhance regulatory compliance efforts.
Trust and Safety Data Analyst
Appen (Contracted by Meta)
01.2018 - 2020
- Analyzed regulatory data to identify compliance risks and contributed to risk mitigation strategies.
- Assisted in developing dashboards and reports for monitoring compliance activities and key risk indicators.
- Partnered with cross-functional teams to ensure data-driven solutions aligned with compliance objectives.
Education
Governance, Risk, and Compliance (GRC) Training
Cyversity-United Airlines
01-2024
Bachelor of Business Management -
Western Governors University
01-2020
Skills
Regulatory Compliance & Risk Management
Policy Analysis & Documentation
Audit & Quality Assurance
Tools: MS Office Suite (Excel, Word, PowerPoint), Tableau, Risk Assessment Frameworks & Methodologies
Risk Identification & Mitigation Strategies
Internal Audits & Audit Readiness
Project Management & Training Coordination
Cybersecurity: Policy Compliance, Risk Management, Regulatory Standards
Certification
- CompTIA Security+ (In Progress)
- Cybersecurity Workforce Alliance - Cybersecurity Practitioner Fundamentals (Jan 2023)
Timeline
Disability Claims Manager
Guardian Life Insurance
01.2024 - 2025
Trust and Safety Data Analyst
Appen (Contracted by Meta)
01.2018 - 2020
Governance, Risk, and Compliance (GRC) Training
Cyversity-United Airlines
Compliance Audit Analyst
SelectQuote
2025 - Current
Accounts Receivable Analyst
Ensemble
2025 - 2025
Bachelor of Business Management -
Western Governors University