Donta Brown
Johns Island,SC
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
8
8
years of professional experience
Work History
Administrative Assistant
MacDougall Correctional Institution
09.2022 - Current
- .Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
- Created and maintained databases to track and record customer data.
- Assisted development and implementation of new administrative procedures.
Assistant Manager
Storage Asset Management
03.2022 - 09.2022
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Customer Service Representative
Avis Budget Group
07.2015 - 06.2022
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Utilized customer service software to manage interactions and track customer satisfaction.
Child and Youth Program Assistant
United States Air Force, Joint Base
04.2021 - 08.2021
- Delivered high level of care, assistance and supervision to children in compliance with organization's rules and policies.
- Developed and implemented fun, educational activities for children of varying ages.
- Communicated effectively with children, fellow staff members and parents by utilizing active listening and interpersonal skills.
- Created list of needed supplies and materials for activities.
Community Service Associate
Kiawah Island Community Association
02.2020 - 03.2021
- Communicated professionally with individuals from different ethnic and cultural backgrounds.
- Maintained equipment and inventory records..
- Worked closely with organizations, individual businesses and government agencies to foster welcoming climate for business.
- Received and resolved average of 100 calls each week regarding complaints and problems
Education
Bachelor of Arts - Philosophy And Religious Studies
Claflin University
Orangeburg, SC05.2011
Skills
- Research
- Information Security
- Scheduling
- Bookkeeping
- Data Entry
- Customer Relations
Timeline
Administrative Assistant
MacDougall Correctional Institution
09.2022 - Current
Assistant Manager
Storage Asset Management
03.2022 - 09.2022
Child and Youth Program Assistant
United States Air Force, Joint Base
04.2021 - 08.2021
Community Service Associate
Kiawah Island Community Association
02.2020 - 03.2021
Customer Service Representative
Avis Budget Group
07.2015 - 06.2022
Bachelor of Arts - Philosophy And Religious Studies
Claflin University
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