Nicholas Solomon
Scenic,AZ
Summary
Dynamic professional with a proven track record at Mesquite Gaming, excelling in high-volume environments and enhancing customer satisfaction through exceptional service and efficient problem-solving. Skilled in multitasking and technical diagnostics, I blend engaging customer service with technical expertise to deliver outstanding results. A reliable team player, I thrive on achieving and surpassing goals.
Overview
12
12
years of professional experience
Work History
Bartender
Mesquite Gaming
12.2018 - 11.2024
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Kept bar presentable and well-stocked to meet customer needs.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Service Technician
Lindi Corp
11.2012 - 04.2016
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Effectively communicated technical information to non-technical clients, ensuring proper understanding and utilization of equipment features.
- Responded to customer inquiries quickly and professionally to increase satisfaction.
- Increased customer satisfaction by providing timely and efficient service for various technical issues.
Education
GED -
Great Falls High School
Great Falls01-2004
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Engaging personality
Timeline
Bartender
Mesquite Gaming
12.2018 - 11.2024
Service Technician
Lindi Corp
11.2012 - 04.2016
GED -
Great Falls High School
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