C.A. Dobbins
Burleson,TX
Summary
Highly organized and detail-oriented professional with strong work ethic and dedication to achieving goals. Skilled at developing and maintaining documentation systems, managing calendars and preparing reports. Knowledgeable in project management principles, business processes and customer service best practices.
Overview
16
16
years of professional experience
Work History
Tuition Coordinator
University of Maryland (Global Campus)
05.2023 - Current
- Guided students through the funding process, aiding in the development of personalized, long-term funding plans tailored to individual needs for academic success.
Customer Care Coordinator
NuMotion
01.2021 - 11.2021
- Reviewed medical documentation for accuracy and medical necessity.
Funding Coordinator
NuMotion
11.2019 - 01.2021
- Responded to inquiries from clients, therapists, payers, physicians and Assistive Technology Professionals (ATP).
Donor Relations Specialist
Charles Schwab (12 Month contract via Modis Inc.)
07.2018 - 08.2019
- Provided resourceful, effective problem solving and analysis to donors, financial professionals and charitable organizations.
Customer Service Representative
Toyota Financial Services
08.2016 - 05.2018
- Responded to general customer inquiries via phone or electronically while providing respectful, knowledgeable and convenient service.
Customer Service Representative
American Honda Finance Corp.
07.2014 - 08.2016
- Responded to customer requests as necessary including payment history review, due date changes, extensions and payments.
Quality Assurance Operator
Peterbilt Motors Company.
05.2011 - 04.2014
- Interpreted build sheets and engineering drawings to verify deliverables were built to specifications.
Warehouse Manager
Power House/Parrish Hare Electrical Supply
11.2007 - 06.2009
- Managed warehouse operations for a major OEM electrical supply distributor in North Texas.
Education
Master of Business Administration -
Texas A&M Commerce
01.2023
Baccalaureate of Arts & Applied Sciences -
University of North Texas
01.2011
Skills
- Database Management
- Resource Allocation
- Business Administration
- Information Collection
- Financial Management
- Contract Management
- Document Management
- MS Office
- CRM Software
- Schedule Coordination
- Scheduling and calendar management
- Work Planning and Prioritization
Timeline
Tuition Coordinator
University of Maryland (Global Campus)
05.2023 - Current
Customer Care Coordinator
NuMotion
01.2021 - 11.2021
Funding Coordinator
NuMotion
11.2019 - 01.2021
Donor Relations Specialist
Charles Schwab (12 Month contract via Modis Inc.)
07.2018 - 08.2019
Customer Service Representative
Toyota Financial Services
08.2016 - 05.2018
Customer Service Representative
American Honda Finance Corp.
07.2014 - 08.2016
Quality Assurance Operator
Peterbilt Motors Company.
05.2011 - 04.2014
Warehouse Manager
Power House/Parrish Hare Electrical Supply
11.2007 - 06.2009
Master of Business Administration -
Texas A&M Commerce
Baccalaureate of Arts & Applied Sciences -
University of North Texas
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