Ca-Sandra Murff
Gilbert,AZ
Summary
Experienced Medical Record Specialist/Patient care coordinator versed in scanning, arranging and filing medical records in master file systems and individual patient vaults. Highly organized, efficient and detail-oriented team player with systematic approach.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Patient Care Coordinator/Medical Records Specialist
Atlas Medical
11.2019 - 06.2023
- Processed medical records requests from outside providers according to facility, state, and federal law.
- Uploaded physician progress notes, history, and physicals into electronic medical records.
- Communicated effectively with staff, patients, and insurance companies by email and telephone.
- Kept accurate log of requests for medical information and records.
- Created new medical records and retrieved existing medical records by gathering appropriate record folders and contents and assigning and recording new record numbers.
- Communicated with insurance companies to verify coverage and obtain authorizations for medical treatments and procedures.
- Answered incoming calls for company and transferred to appropriate department
- Maintained confidentiality of patient data and condition to safeguard health information.
- Acted as main point of contact for patients, doctors, and hospital staff by closely reviewing medical charts and maintaining high levels of communication.
Caregiver
Mariposa Point Of Gilbert
08.2018 - 11.2019
- Developed strong and trusting rapport with each client to facilitate best care possible.
- Supervised frequent activities such as medication and personal hygiene to ensure safety.
- Assisted disabled individuals to foster independence while still monitoring safety.
- Worked to improve patient outlook and daily living through compassionate care.
- Performed all task with patients-centered focus while seeking opportunities for improvement of processes and treatment.
Med/Technician
Savanna House Of Assisted Living And Memory Loss
05.2017 - 11.2018
- Utilized strong assessment skills to develop and implement successful care plans and determine necessary patient care.
- Tested glucose and administered injections.
- Monitored staffing patterns and nursing care hours for efficiency and made changes when necessary.
- Kept operations running smoothly and solved diverse problems by coordinating with customers, management, and internal departments.
- Provided caring companionship to elderly and developmentally disabled patients.
Care Coordinator/Med Technician
LivGenerations Agritopia
02.2015 - 05.2017
- Diligently monitored the Quality Assurance program to improve performance and maintain high standards of care.
- Expertly planned, coordinated, organized and directed operations of the agency.
- Recorded patients medical history, vital statistics and test results in medical records.
- Prepared specimens for analysis and established proper chronological priorities in testing.
- Instructed patients and family members on proper discharge care.
- Assisted patients with healing and recovery care after surgery.
- Performed lab test and communicated results.
Caregiver
Legacy Retirement Residence Of Mesa
07.2014 - 02.2015
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Monitored clients with acute conditions
- Interacted with patients and families while demonstrating high standards of performance, teamwork, and compassion.
- Administered medications and performed basic and advanced patient assessments.
- Performed patient service duties by communicating directly with patients, answering questions, and assisting with concerns.
Medical Technician
Horizon Bay Retirement Living
04.2009 - 07.2014
- Measured patient vital signs such as blood pressure, pulse rate, and temperature to record information on patients' charts.
- Minimized staff turnover through appropriate selection, orientation, training, staff education and development.
- Assigned staff to meet patient care needs and address product standards, while adjusting for census, skill mix, and sick calls.
- Completed Daily Rounds for nursing department to verify that all nursing service personnel were performing their work assignments in accordance with acceptable nursing standards.
- Achieved departmental goals and objectives by instituting new processes and standards for in-patient care.
Education
Certified Patient Care Technician - Health Studies
Brookline College
Tempe, AZ2011
Nurse Aide Registry Document: Certified Nurse Aide - Health Studies
Health Studies Institute
Grosse Pointe, MI2007
Direct Care Training Curriculum - Michigan Department of Mental Health
Wayne County Community College District
Detroit, MI2004
Skills
- Medical Information Computerization
- Computerized Indexing Systems
- Departmental Cross-Coverage
- Database Management
- Care Plan Development
- Medical Records Management
Certification
- NCPCT - Patient Care Technician
- Certificate of Achievement Assisted Living Caregiving Training
- Certified Nurse Aide
- Certificate of Completion V.A.C Wound Care
Timeline
Patient Care Coordinator/Medical Records Specialist
Atlas Medical
11.2019 - 06.2023
Caregiver
Mariposa Point Of Gilbert
08.2018 - 11.2019
Med/Technician
Savanna House Of Assisted Living And Memory Loss
05.2017 - 11.2018
Care Coordinator/Med Technician
LivGenerations Agritopia
02.2015 - 05.2017
Caregiver
Legacy Retirement Residence Of Mesa
07.2014 - 02.2015
Medical Technician
Horizon Bay Retirement Living
04.2009 - 07.2014
Certified Patient Care Technician - Health Studies
Brookline College
Nurse Aide Registry Document: Certified Nurse Aide - Health Studies
Health Studies Institute
Direct Care Training Curriculum - Michigan Department of Mental Health
Wayne County Community College District
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