Ca-Sandra Murff
Gilbert,AZ
Summary
Experienced Medical Record Specialist/Patient care coordinator versed in scanning, arranging and filing medical records in master file systems and individual patient vaults. Highly organized, efficient and detail-oriented team player with systematic approach.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Patient Care Coordinator/Medical Records Specialist
Atlas Medical
Mesa, Az
11.2019 - 06.2023
- Processed medical records requests from outside providers according to facility, state, and federal law.
- Uploaded physician progress notes, history, and physicals into electronic medical records.
- Communicated effectively with staff, patients, and insurance companies by email and telephone.
- Kept accurate log of requests for medical information and records.
- Created new medical records and retrieved existing medical records by gathering appropriate record folders and contents and assigning and recording new record numbers.
- Communicated with insurance companies to verify coverage and obtain authorizations for medical treatments and procedures.
- Answered incoming calls for company and transferred to appropriate department
- Maintained confidentiality of patient data and condition to safeguard health information.
- Acted as main point of contact for patients, doctors, and hospital staff by closely reviewing medical charts and maintaining high levels of communication.
Caregiver
Mariposa Point Of Gilbert
Gilbert, AZ
08.2018 - 11.2019
- Developed strong and trusting rapport with each client to facilitate best care possible.
- Supervised frequent activities such as medication and personal hygiene to ensure safety.
- Assisted disabled individuals to foster independence while still monitoring safety.
- Worked to improve patient outlook and daily living through compassionate care.
- Performed all task with patients-centered focus while seeking opportunities for improvement of processes and treatment.
Med/Technician
Savanna House Of Assisted Living And Memory Loss
Gilbert, AZ
05.2017 - 11.2018
- Utilized strong assessment skills to develop and implement successful care plans and determine necessary patient care.
- Tested glucose and administered injections.
- Monitored staffing patterns and nursing care hours for efficiency and made changes when necessary.
- Kept operations running smoothly and solved diverse problems by coordinating with customers, management, and internal departments.
- Provided caring companionship to elderly and developmentally disabled patients.
Care Coordinator/Med Technician
LivGenerations Agritopia
Gilbert, AZ
02.2015 - 05.2017
- Diligently monitored the Quality Assurance program to improve performance and maintain high standards of care.
- Expertly planned, coordinated, organized and directed operations of the agency.
- Recorded patients medical history, vital statistics and test results in medical records.
- Prepared specimens for analysis and established proper chronological priorities in testing.
- Instructed patients and family members on proper discharge care.
- Assisted patients with healing and recovery care after surgery.
- Performed lab test and communicated results.
Caregiver
Legacy Retirement Residence Of Mesa
Mesa, AZ
07.2014 - 02.2015
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Monitored clients with acute conditions
- Interacted with patients and families while demonstrating high standards of performance, teamwork, and compassion.
- Administered medications and performed basic and advanced patient assessments.
- Performed patient service duties by communicating directly with patients, answering questions, and assisting with concerns.
Medical Technician
Horizon Bay Retirement Living
Apache Junction, AZ
04.2009 - 07.2014
- Measured patient vital signs such as blood pressure, pulse rate, and temperature to record information on patients' charts.
- Minimized staff turnover through appropriate selection, orientation, training, staff education and development.
- Assigned staff to meet patient care needs and address product standards, while adjusting for census, skill mix, and sick calls.
- Completed Daily Rounds for nursing department to verify that all nursing service personnel were performing their work assignments in accordance with acceptable nursing standards.
- Achieved departmental goals and objectives by instituting new processes and standards for in-patient care.
Education
Certified Patient Care Technician - Health Studies
Brookline College
Tempe, AZ2011
Nurse Aide Registry Document: Certified Nurse Aide - Health Studies
Health Studies Institute
Grosse Pointe, MI2007
Direct Care Training Curriculum - Michigan Department of Mental Health
Wayne County Community College District
Detroit, MI2004
Skills
- Medical Information Computerization
- Computerized Indexing Systems
- Departmental Cross-Coverage
- Database Management
- Care Plan Development
- Medical Records Management
Certification
- NCPCT - Patient Care Technician
- Certificate of Achievement Assisted Living Caregiving Training
- Certified Nurse Aide
- Certificate of Completion V.A.C Wound Care
Timeline
Patient Care Coordinator/Medical Records Specialist
Atlas Medical
11.2019 - 06.2023
Caregiver
Mariposa Point Of Gilbert
08.2018 - 11.2019
Med/Technician
Savanna House Of Assisted Living And Memory Loss
05.2017 - 11.2018
Care Coordinator/Med Technician
LivGenerations Agritopia
02.2015 - 05.2017
Caregiver
Legacy Retirement Residence Of Mesa
07.2014 - 02.2015
Medical Technician
Horizon Bay Retirement Living
04.2009 - 07.2014
Certified Patient Care Technician - Health Studies
Brookline College
Nurse Aide Registry Document: Certified Nurse Aide - Health Studies
Health Studies Institute
Direct Care Training Curriculum - Michigan Department of Mental Health
Wayne County Community College District