Detail-oriented healthcare professional promoting positive interaction with others. Confident Medical Records Specialist knowledgeable in Cerner Millennium, Intergy, and PICOM and medical requirements, policies and regulations. Expert in EHR and learns new programs, systems and policies quickly to maximize contributions.
Overview
10
10
years of professional experience
Work History
Medical Records Specialist
COR Cardiology, Torrance Memorial Medical Center
06.2022 - Current
Utilize multiple electronic health records systems to manage and gather information such as Intergy, PICOM, Cerner, Optum Connect, and Providence
Created new medical records and retrieve existing medical records by gathering appropriate files including hospital records, consults, tests, and reports for physicians, physician assistants, and nurse practitioners
Monitor provider appointments and tasks on Intergy to ensure providers have access to appropriate patient records at least one day prior to appointment
Communicate with providers via computerized messages upon task completion
Complete medical record inquiries for minimum of 30 patients per day
Manage over 50 calls from patients, provider offices and others by identifying self and department, ascertaining needs and routing calls as necessary in courteous manner
Assist patients and provider offices with completing compliance forms such as Release of Information and Request for Information
Prepare media files including images and reports for patients, outside facilities, physicians, or others as requested
Uploaded physician progress notes, history, and physicals into electronic medical records
Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations
Scan medical records in digital format for easy retrieval and accessibility
Supported medical staff by providing organized and accurate medical records
Maintained patient records systems by archiving, scanning and indexing important documents and files
Responded to patient inquiries to provide information and details of medical records
Analyzed complex medical records to identify discrepancies in accuracy and completeness
Imaging Assistant
Torrance Memorial Medical Center
02.2021 - 06.2022
Provided healthcare services and transportation of patients across Medical Center for Radiology services for all modalities including Nuclear Medicine, X-ray, MRI, Ultrasound, CT, and Radiation Oncology
Performed dispatch duties by assigning role in MobileHeartbeat as point-of-contact, managed transporter assignments, deployed resources as needed to departments, coordinated lunch times, etc
Cooperated with nurse and imaging technologist to lift and position patients to improve accuracy of testing procedures
Maintained active communication with management regarding staffing needs and made adjustments to ensure coverage in all service areas
Prioritized patient safety protocols when assisting imaging technologists and/or nursing staff with transferring patients onto exam table
Performed various clerical tasks such as answering telephone, confirming patient appointments and answering questions in professional manner.
Transported patients between treatment areas to promote system efficiency and good traffic flow
Organized stockroom inventory to facilitate faster retrieval of office supplies and testing materials
Prepared imaging equipment in alignment with strict safety and hygiene protocols
Data Entry/ Warehouse Associate
J-EXIM
11.2020 - 02.2021
Assist with day to day operations, received shipments and stored parts in warehouse
Prepared and scanned documents for outbound shipments
Entered data in Microsoft Access to accurately manage warehouse inventory locations
Performed daily analysis to find damaged or unacceptable products for improved quality control
Prepared all products leaving warehouse to ensure accuracy and integrity of shipments.
Verified accuracy of data entered into system to produce error-free reports
Scanned documents and saved in database to keep records of essential organizational information
GOAT Clean Supervisor
GOAT
01.2020 - 07.2020
Oversaw day-to-day operations to ensure quality of products and that these were prepped, and processed timely
Tracked and reported labor costs for third party logistics warehouses to monitor current cost versus budget
Responsible for procurement of inventory by conducting analysis to ensure minimal to no disruptions in supply chain and identifying most profitable merchandise
Facilitated employee training in multiple locations to create uniform and efficient work flow throughout company
Coached and implemented accountability measures to promote successful team based on productivity and quality
Surveyed and provided support to different warehouses to ensure proper work-place practices for all employees that promote productivity.
GOAT Clean Lead
GOAT
09.2018 - 01.2020
Provided hands-on support by conducting weekly meetings with the team to review productivity stats and communicate opportunities to ensure departmental goals were met
Was responsible for researching and procuring supply based on market trends, previous sales and profit potential
Supported management by monitoring day-to-day workflow and problem solving any issues to prevent delays
Conducted training and re-training of standardized processes to ensure product quality met across the board
Performed routine spot inspections of product to validate quality against standards and re-processed as needed.
Like New Specialist
GOAT
01.2018 - 09.2018
Was responsible for refurbishing products to improve appearance and value
Responsible for grading products and making sure that finished products met department's standards
Helped develop refurbishing techniques and standard operating procedures and trained new staff to these
Assisted with developing criteria for new product procurement to optimize profit for the department.
Material Handler
TNT USA INC/ FedEx Express
09.2013 - 04.2018
Prepared master airway bills for domestic/international flights and organized shipments for UPS, FedEx, and Conway
Performed administrative tasks such as check-in shipment by weighing and measuring packages; ensured timely shipment arrival at destination, monitored safety of materials by x-ray, and updated/created labels for shipments
Experienced with various forms of trouble shooting to minimize incorrect shipping information and inventory errors to ensure higher level of customer service
Used hand-held scanners and physical logs to accurately track item movements
Transported inventory items to appropriate locations
SEO Coordinator
Proactive SEO Solutions, LLC
01.2017 - 06.2017
Helped manage client websites and Yelp accounts; as well as coming up with ideas for SpotOn Ad deals
Created Google, Facebook, and Yelp analysis reports for client meetings
Was responsible for responding/ removing negative feedback on clients' Yelp pages
Created high quality backlinks for clients in order to maintain high presence in Google search engine.
Entered data, generated reports, and produced tracking documents
Set priorities and problem-solved workflow issues to maintain rapport with customers and managers
Education
Bachelor of Science - Business Administration - Marketing
California State University - Long Beach
Long Beach, CA
05.2016
Skills
Experience with electronic health records platforms including Intergy, Cerner, PICOM, HCP Connect, and Providence
MS Office Experience: Excel, PowerPoint, and Word
Knowledgeable in maintaining websites in WordPress
HIPAA Expertise
Medical Records and Documentation
Medical Information Computerization
Database Management
Patient Health Information Access
Clerical Support
Electronic Filing System Organization
Data Security Procedures
Medical terminology
Timeline
Medical Records Specialist
COR Cardiology, Torrance Memorial Medical Center
06.2022 - Current
Imaging Assistant
Torrance Memorial Medical Center
02.2021 - 06.2022
Data Entry/ Warehouse Associate
J-EXIM
11.2020 - 02.2021
GOAT Clean Supervisor
GOAT
01.2020 - 07.2020
GOAT Clean Lead
GOAT
09.2018 - 01.2020
Like New Specialist
GOAT
01.2018 - 09.2018
SEO Coordinator
Proactive SEO Solutions, LLC
01.2017 - 06.2017
Material Handler
TNT USA INC/ FedEx Express
09.2013 - 04.2018
Bachelor of Science - Business Administration - Marketing
California State University - Long Beach
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