ANGEL VANG
Minneapolis,MN
Summary
Results-driven Medical Records Specialist with diverse experience spanning healthcare administration, banking operations, and customer service. Proven expertise ensuring HIPPA and regulatory compliance, managing sensitive patient and financial records, and streamlining workflows across clinical and banking environments. Known for precision, discretion, and calm execution in fast-paced settings, with a strong foundation in digital systems, cross-functional communication, and customer centered problem solving.
Overview
5
5
years of professional experience
Work History
Medical Records Specialist
Minnesota Urology
01.2023 - 2025
- Implemented electronic health record (EHR) systems enhancing data retrieval efficiency.
- Managed the secure transfer of medical records between facilities, ensuring proper adherence to privacy regulations and patient confidentiality guidelines.
- Managed medical records with utmost confidentiality, ensuring compliance with HIPAA regulations.
- Maintained current and accurate medical records for patients.
- Enhanced clinic workflow by organizing medical records and maintaining accurate documentation.
Senior Client Service Specialist
Choice Bank
01.2020 - 01.2023
- Lead complex banking transaction and client relationship management, ensuring regulatory compliance.
- Manage comprehensive financial services delivery with exceptional attention to detail.
- Coordinate cross-functional communication to resolve escalated client inquiries efficiently.
- Utilize digital platforms to maintain accurate documentation and process transactions.
Receptionist Clerk
Toyota Motor Manufacturing
01.2018 - 01.2020
- Manage high-volume appointment scheduling and visitor coordination.
- Directed incoming communication to appropriate department with 100% accuracy.
- Maintained professional front-office operations while handling multiple priorities.
- Utilized digital systems for visitor management and internal communication.
Education
Salon Manager License -
Minnesota Board of Cosmetology - ACTIVE
Cosmetology Degree - undefined
PCI Academy
01.2021
High School Diploma - undefined
Brooklyn Center High School
01.2018
Skills
- Banking Software Proficiency
- Electronic Health Records (EHR)
- Virtual Communication Platforms
- Healthcare Management Systems
- Microsoft Office Suite
- Compliance and Security Tools
- Service Excellence
Accomplishments
- Healthcare Operations Excellence: Maintained accurate medical records management and HIPPA compliance while coordinating patient information across multiple departments at MN Urology
- Service Excellence: Consistently maintained high client satisfaction ratings while managing complex banking transaction and regulatory compliance requirements at Choice Bank.
- Digital Transformation: Successfully adapted to and implemented new digital banking platforms while maintaining 100% accuracy in documentation and compliance.
ADDITIONAL INFORMATION
Languages: English, Hmong
Timeline
Medical Records Specialist
Minnesota Urology
01.2023 - 2025
Senior Client Service Specialist
Choice Bank
01.2020 - 01.2023
Receptionist Clerk
Toyota Motor Manufacturing
01.2018 - 01.2020
Cosmetology Degree - undefined
PCI Academy
High School Diploma - undefined
Brooklyn Center High School
Salon Manager License -
Minnesota Board of Cosmetology - ACTIVE