Lisa Ducazau
Lomita,CA
Summary
Experienced professional seeking to fill a position and to utilize my knowledge, skills, & experiences. To expand my knowledge and skills while working under direct supervision.
Overview
12
12
years of professional experience
1
1
Certification
Work History
CNA
Providence Little Company Of Mary
Torrance
04.2022 - 04.2024
- Reported changes in patient conditions to registered nurse or physician.
- Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
- Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
- Demonstrated excellent customer service skills when interacting with patients, families and guests.
- Ensured compliance with HIPAA regulations regarding confidentiality of information.
- Documented patient care services by charting in designated areas.
- Monitored vital signs such as pulse rate, respiration rate, and blood pressure.
CNA
Keck Medical Center of USC
Los Angeles, CA
03.2021 - 03.2022
- Reported changes in patient conditions to registered nurse or physician.
- Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
- Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
- Provided emotional support to family members during difficult times.
CNA - Certified Nursing Assistant
Los Alamitos Medical Center
Los Alamitos, CA
07.2019 - 02.2020
- Patient care
- Charting/cerner system
- Monitored vital signs such as pulse rate, respiration rate, and blood pressure.
- Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
- Answered patient call lights promptly and responded to requests appropriately.
- Demonstrated excellent customer service skills when interacting with patients, families and guests.
Radiology Aide
Torrance Memorial Hospital
Torrance, CA
05.2015 - 01.2018
- Transport patients to and from radiology, stocked radiology rooms, patient care.
Sitter Tech
Torrance Memorial Hospital
11.2012 - 05.2015
- For patients one on one, bathed & fed patients, observed & watched patients who were critical status/bed ridden.
Customer Service Representative
Target
Carson
01.2012 - 09.2012
- Maintained a high level of professionalism when dealing with difficult customers.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Resolved customer complaints promptly and efficiently.
- Provided exceptional customer service to ensure customer satisfaction.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Developed positive relationships with customers through friendly interactions.
- Answered customer inquiries and provided accurate information regarding products and services.
Education
GED -
Torrance Adult School
01.2018
Skills
- Patient Care
- Patient transportation
- Patient communication
- Adult CPR
- Adult AED
- First Aid certified
- CNA certified
- BLS certified
Certification
- Adult CPR/Adult AED/First Aid certified, American Red Cross, 02/01/18
- CNA certified, 04/01/18
- BLS certified, American Heart Association, 09/01/16, 09/01/18
Personal Information
Title: CNA
Timeline
CNA
Providence Little Company Of Mary
04.2022 - 04.2024
CNA
Keck Medical Center of USC
03.2021 - 03.2022
CNA - Certified Nursing Assistant
Los Alamitos Medical Center
07.2019 - 02.2020
Radiology Aide
Torrance Memorial Hospital
05.2015 - 01.2018
Sitter Tech
Torrance Memorial Hospital
11.2012 - 05.2015
Customer Service Representative
Target
01.2012 - 09.2012
GED -
Torrance Adult School