Catherine Paul

• Maintained accurate inventory counts to meet customer demands and sustain operations.
• Resolved customer complaints quickly and professionally, maintaining positive relationships with patrons.

As a lead barista at Skratch Labs Café, I learned the value of teamwork in creating a positive work environment. The freedom to collaborate and focus on hospitality strengthened my communication and adaptability.

• Oversaw personal and professional calendars and coordinated appointments for future events.
• Served as first point of contact for incoming au pairs or phone calls, ensuring prompt responses or directing inquiries appropriately.
• Built positive and nurturing environments to support child social and emotional growth.

As a personal assistant and nanny, I developed strong skills in adaptability, time management, and problem-solving while organizing meetings, appointments, and supporting a diverse group of au pairs. My role also taught me the importance of cultural sensitivity as I helped them acclimate to American life, introducing them to the culture and ways of living.

• Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
• Provided compassionate and patient-focused care to cultivate well-being.

My job as a caregiver taught me to understand and respond to each client's needs, fostering strong, trusting relationships. I learned to focus on their well-being by providing personalized care and maintaining open communication, skills that helped me grow as a collaborator and problem solver when working with a client base.