Open To Work
ADIN RODRIGUEZ
San Antonio
Summary
High-energy professional with expertise in communication and problem-solving. Knowledgeable in beverage preparation and current market trends. Committed to maintaining high standards in customer service and team training to enhance customer satisfaction and loyalty.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Lead Barista
Rosella Coffee
San Antonio
02.2025 - Current
- Trained new baristas on coffee brewing techniques and customer service to enhance team performance.
- Prepared high-quality espresso beverages to meet customer preferences.
- Prepared numerous varieties of hot and iced drinks with high accuracy and consistently strong customer satisfaction.
- Engaged with customers to enhance their experience
- Resolved customer complaints professionally, enhancing overall customer experience and loyalty.
- Enthusiastically engaged customers during busy periods to keep mood light and fun.
- Collaborated with management team to create strategies that increased sales and improved customer satisfaction.
- Collaborated with team members to streamline order processing during busy hours.
- Implemented best practices for food safety and sanitation in the work area.
- Developed effective relationships with customers through friendly interactions and excellent product knowledge.
- Maintained accurate records of daily transactions, including cash register operations, sales and inventory levels.
Team Lead
Chick fil A
Lubbock
07.2024 - 01.2025
- Led team in daily operations and service excellence.
- Created strategies to enhance team productivity and elevate customer service quality.
- Guided team members in task completion to meet deadlines and uphold quality standards.
- Resolved escalated customer complaints or queries promptly and efficiently.
- Resolved customer concerns promptly to maintain high satisfaction levels.
- Conducted performance appraisals for team members, providing feedback and identifying areas of improvement.
- Monitored food safety practices to ensure compliance with regulations.
- Supported the manager in developing plans for future projects, initiatives and objectives.
Sales Associate
Earth bound trading co.
Lubbock
01.2024 - 06.2024
- Guided customers in selecting products by providing tailored recommendations and detailed information.
- Created and maintained visually appealing product displays while organizing merchandise to enhance customer shopping experience.
- Addressed customer inquiries and resolved issues promptly and professionally.
- Collaborated with team members to achieve store goals and enhance customer service.
- Resolved customer inquiries and issues swiftly, ensuring a positive shopping experience and customer satisfaction.
- Participated in store promotions and marketing initiatives to drive interest.
- Ensured a clean, safe, and welcoming shopping environment for customers.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Handled customer complaints in a professional manner.
- Worked with fellow sales team members to achieve group targets.
- Developed promotional strategies to increase sales volume.
Team Member
Braums Ice Cream And Dairy
Amarillo
12.2020 - 06.2021
- Operated drive-through cashier, efficiently processing customer orders and payments.
Stocked produce and inventory to ensure product availability and freshness.
Maintained cleanliness and organization of lobby and restrooms to enhance customer experience.
Resolved customer issues promptly to ensure satisfaction and loyalty.
Handled cash transactions accurately, performing till breakdowns at shift end.
Education
High School Diploma -
Frenship Highschool
Lubbock, TX05-2024
Skills
- Espresso preparation
- Customer engagement
- Food safety practices
- Inventory management
- Sales strategies
- Team leadership
- Strong work ethic
- Dependable
- Energetic
- Positive attitude
- Willing
- Consistently showing improvement
- Adapt
- Conflict resolution
- Effective communication
- Cash handling
- Visual merchandising
- Problem solving
- Employee training
- Inventory
- Guest service
- Drink customization
- Team management
- Supply ordering
- Menu memorization
- Order taking
- Food running
- Barista training
- Promotional events
- POS systems
- Beverage preparation
- Coffee and tea expertise
- Quality control
Languages
English
Professional
Spanish
Elementary
Certification
Food handler associate
Accomplishments
Employee of the quarter 2025
Work Preference
Job Search Status
Open to workWork Type
Full TimeSalary Range
$45000/yr - $200000/yrTimeline
Lead Barista
Rosella Coffee
02.2025 - Current
Team Lead
Chick fil A
07.2024 - 01.2025
Sales Associate
Earth bound trading co.
01.2024 - 06.2024
Team Member
Braums Ice Cream And Dairy
12.2020 - 06.2021
High School Diploma -
Frenship Highschool