Abosede Peters
Houston
Summary
At QuVa Pharma, I leveraged my CRM proficiency and exceptional customer relationship skills to exceed sales targets through strategic prospecting and enhancing customer experiences. I spearheaded the implementation of a CRM system, significantly improving efficiency and customer service, while my knack for identifying market trends kept us ahead of the competition.
Professional with solid expertise in product sales, focused on driving revenue growth and customer satisfaction. Skilled in market analysis, relationship building, and strategic planning, ensuring alignment with organizational goals. Strong emphasis on teamwork and adaptability, consistently delivering results in dynamic environments. Effective communicator with knack for identifying customer needs and providing tailored solutions.
Overview
6
6
years of professional experience
Work History
Product Sales Specialist
QuVa Pharma
04.2019 - 12.2024
- Implemented a robust CRM system to track customer interactions, leading to more targeted follow-ups and higher conversion rates.
- Expanded company presence in new territories by identifying lucrative opportunities and forging partnerships with local businesses.
- Increased repeat business through diligent relationship-building efforts with existing customers.
- Streamlined sales processes, resulting in improved efficiency and reduced turnaround times for customer inquiries.
- Optimized inventory management processes, reducing excess stock levels while ensuring availability of best-selling items.
- Identified emerging market trends and adjusted sales tactics accordingly, staying ahead of the competition.
- Exceeded sales targets consistently by employing strategic prospecting techniques and persuasive communication skills.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Troubleshooting issues and escalating to tier 3 for support and resolve
Education
Associate of Science -
Houston Community College
Houston, TXSkills
- CRM proficiency
- Customer service
- Time management
- Customer relationship building
- Sales presentations
- Product and service knowledge
- Customer experience enhancement
- Product and service sales
Timeline
Product Sales Specialist
QuVa Pharma
04.2019 - 12.2024
Associate of Science -
Houston Community College