- Nature
- Music
- Film
- Cameras
- Sports
- Comics
Caben M. Adams
San Antonio,TX
Summary
Experienced with enhancing guest experiences through personalized service and proactive problem-solving. Utilizes effective communication and interpersonal skills to foster positive guest interactions. Track record of working collaboratively with team members to adapt to varying demands and exceed guest expectations. Motivated and Reliable College Student offering a proven history of leadership and dedication, eager to contribute to the success of your business and my personal development.
Overview
5
5
years of professional experience
Work History
Guest Experience Associate
San Antonio Botanical Garden
05.2024 - Current
- Delivered exceptional customer service, enhancing visitor satisfaction and engagement.
- Promoted a safe environment for both staff members and visitors by adhering to established security protocols and procedures.
- Enhanced guest satisfaction by providing personalized assistance and addressing their concerns promptly.
- Assisted with various administrative tasks as needed, such as data entry, filing, and maintaining accurate records of guest correspondence.
- Handled guest complaints professionally, implementing effective solutions to resolve issues quickly.
- Communicated efficiently with other departments to address guest needs comprehensively while minimizing delays or miscommunication.
Lighting/Sound/Stage Manager
CityChurch - Bandera Rd
10.2023 - 02.2025
- Be apart of a team & work off of each other
- Ask questions when needed
- Control lighting board
- Time transitions correctly
- Production crew for online & live services
- Come together with peers & complete a shared goal
- Heavy lifting
- Continued stage/media experience
- Always learning with people and technology
- Volunteer
Crew Member
Little Caesars Pizza
06.2020 - 03.2024
- Greet Customers with Hospitality and Respect
- Maintain Sanitation, Health and Safety Standards In Work Areas
- Clean Food Prep Areas, Cooking Surfaces, Equipment and Utensils
- Take Food Orders by Drive-Through, Phone and Front Counter
- Receive Payments from Customers by Cash and Credit Card
- Keep Store Organized and Clean
Education
Associate of Applied Science - Digital Video & Cinema Production
08-2026
Currently attending Northwest Vista College studying to enhance my skills in classes ranging from video production, production management, writing, and more.
High School - undefined
06.2021
Skills
- Leadership
- Friendly
- Self - Motivated
- Communication
- Socializing
- Patience and composure
- Team player mentality
- Complaint handling
- Customer service
Accomplishments
- Pre-AP English, History - Freshman Year 2017-2018
- Pre-AP History - Sophomore Year 2018-2019
- AP English, History - Junior Year 2019-2020
- A-B Honor Roll received numerous times
- Former member of Brennan Journalism
- Featured articles and interviews in the Brennan High School Newspaper
- Technical Theater member - Freshman/Sophomore years
- Former student in High School Fashion Design program
Interests
Timeline
Guest Experience Associate - San Antonio Botanical Garden
05.2024 - Current
Lighting/Sound/Stage Manager - CityChurch - Bandera Rd
10.2023 - 02.2025
Crew Member - Little Caesars Pizza
06.2020 - 03.2024
Brennan High School - High School,
Northwest Vista College - Associate of Applied Science, Digital Video & Cinema Production