Cabrea Pettiway
Smithfield,NC
Summary
Seeking an entry-level position in healthcare management technology where I can leverage my strong analytical skills and passion for healthcare to contribute to advancing efficient healthcare systems.
Compassionate and well-versed in performing diverse administrative functions for with a high degree of diplomacy and problem-solving acumen. Positive and upbeat team player with good communication and time management abilities. Demonstrated extreme attention to detail with accuracy of medical records.
Overview
7
7
years of professional experience
Work History
Bail Bonds
Alicia’s Bail Bondsman
Lillington, NC
05.2022 - Current
- Guarantees a bond for most criminal defendants.
- Process and file clients' documentation
- Responded promptly to clients' needs.
- Answer phone calls and direct clients
- Understand and comply with legal requirements related to the court system
- Bail Bonds
- Evaluated client applications for bail bonds to determine eligibility.
- Coordinated with law enforcement and court officials for bond processing.
- Conducted interviews with clients to gather necessary information and documentation.
- Managed case files and maintained accurate records of transactions and communications.
- Advised clients on legal rights and obligations related to bail agreements.
- Developed relationships with attorneys to facilitate smooth case resolutions.
- Ensured compliance with state regulations governing bail bond operations.
- Calculated and collected payments from clients according to payment plan agreements.
- Ensured that all forms were filled out correctly prior to submitting them for processing.
- Communicated regularly with clients via phone calls or emails regarding their case status updates.
- Monitored the activities of defendants released on bond to ensure compliance with court orders.
- Drafted letters, contracts, affidavits, and other legal documents related to bail bonds.
- Managed accounts receivable and payable activities including tracking payments received or due.
- Researched current trends in the industry in order to stay informed about changes in regulations or policies affecting bail bonding agents.
- Adhered to state laws governing the practice of bail bonding agents while providing services.
- Assessed potential risks associated with each client before providing services.
- Tracked, detained, and brought suspects to authorities for failures to appear in court.
- Provided guidance and advice to family members of incarcerated individuals regarding legal processes.
- Made payment arrangements to prevent further litigation action.
Laser Tech Operator
Blue Pack Marketing
Clayton, NC
06.2020 - 02.2022
- Responsible for operating and maintaining laser equipment in various settings, including manufacturing, medicine, and aesthetics.
- Ensured the equipment functions properly, performed routine maintenance, and adhered to safety protocols.
- Setting up, calibrating, and operating laser systems for cutting, welding, or other applications
- Performed routine maintenance, troubleshoot equipment issues, and kept records of services and maintenance performed.
- Completed day-to-day duties accurately and efficiently.
- Helped front desk personnel with appointments, scheduling and product sales.
- Provided technical support and guidance to other technicians regarding proper use of lasers and safety protocols.
- Maintained schedules of machines to best satisfy customer requirements based on daily production schedules as supplied by production control.
- Analyzed data from previous operations to determine areas for improvement in terms of speed, accuracy.
- Followed safety protocols to protect team members and prevent component damage.
- Prepared clients for treatments and answered questions to improve comfort level.
Sales Associate
Bath and Body Works
Smithfield, NC
01.2019 - 01.2020
- Delivered exceptional in-store shopping experiences.
- Built a highly satisfied and loyal customer base through engagement, uncovering needs, making product recommendations, and gathering customer information to support continued engagement
- Supported product replenishment activities that keep the store full and abundant
- Assisted with floorset execution, window changes, visual presentation, and marketing placement as needed
- Maintained our values, policies, and procedures
- Assisted customers in finding products, making sales, and processing transactions
- Assisted customers in selecting products to enhance their shopping experience.
- Processed transactions efficiently using point-of-sale systems.
- Handled customer inquiries and resolved issues promptly and professionally.
- Delivered exceptional service, fostering a welcoming environment for all shoppers.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Handled customer complaints in a professional manner.
- Answered incoming telephone calls to provide store, products and services information.
- Worked with fellow sales team members to achieve group targets.
- Provided accurate information about products, prices and services.
- Built and maintained relationships with peers and upper management to drive team success.
- Processed transactions using a point-of-sale system.
- Adhered to company initiatives and achieved established goals.
- Adapted sales strategies based on customer interactions and feedback to improve results.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
Education
Healthcare Management Technology Degree -
Pitt Community College
Winterville, NCTimeline
Bail Bonds
Alicia’s Bail Bondsman
05.2022 - Current
Laser Tech Operator
Blue Pack Marketing
06.2020 - 02.2022
Sales Associate
Bath and Body Works
01.2019 - 01.2020
Healthcare Management Technology Degree -
Pitt Community College