
Reliable and customer-focused team member with experience providing excellent customer service in fast-paced environments. Skilled at taking orders, handling cash transactions, preparing food, maintaining cleanliness, and working efficiently as part of a team. Dedicated to creating a positive customer experience while following company policies and food safety standards.
Supervised and motivated crew members during assigned shifts to ensure smooth restaurant operations.
Delivered outstanding customer service by resolving customer concerns promptly and professionally.
Managed cash drawers, prepared deposits, and ensured accurate cash handling procedures.
Opened and closed the restaurant according to company policies and security procedures.
Trained and coached new employees on food preparation, customer service, safety, and company standards.
Delegated tasks and monitored employee performance to maintain productivity.
Ensured food quality, cleanliness, and compliance with health and safety regulations.
Monitored inventory levels, restocked supplies, and assisted with ordering when needed.
Maintained drive-thru speed and order accuracy during high-volume periods.
Worked collaboratively with restaurant management to achieve sales, labor, and customer satisfaction goals.
•Leadership transitions