Chase Carole
Cameron,OK
Summary
Hardworking [Job Title] bringing demonstrated abilities in inspecting sites, mixing chemicals and analyzing problems. Effectively determine property needs and ideal strategies for removing pests. Implementing physical strategies such as baits to further enhance chemical-based approaches. Experienced pest control professional with [Number]+ years focused on preventing and eliminating infections for residential and commercial customers. Well-versed in applying chemicals and using fumigants safely. Excellent skills in interpersonal communication, customer service and sales. Knowledgeable technician in the pest control industry promoting customer-centered, service skills. Well-versed in all safety measures and the latest trends in controlling infestations. Looking for a Pest Control Technician role at a company with a high potential for growth. Customer-oriented specialist offering more than 5 years of experience in rodent and pest control. Knowledgeable and driven with firm understanding of latest methods to eliminate infestations. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
9
9
years of professional experience
Work History
Pest Control Technician
Allstate Termite & Pest Control
12.2023 - 06.2024
- Applied pesticides to inside and outside of structures utilizing company protocols.
- Upheld high standards of professionalism, maintaining a clean appearance and courteous demeanor while interacting with clients.
- Educated and advised customers on preventive measures to reduce pest infestations.
- Conducted property and building walk-throughs to assess conditions, identify infestations, and isolate sources.
- Eliminated pest infestations by accurately identifying pests and applying appropriate treatment methods.
- Strengthened relationships with commercial accounts through attentive service and consistent communication regarding treatment progress.
- Educated customers on ways to prevent future pest infestations, fostering a proactive approach to property care.
- Drove to customer residences and places of business to inspect for pests.
- Adhered to most stringent safety procedures when applying chemicals.
- Reduced callbacks by effectively addressing all areas of concern during initial service appointments.
- Navigated challenging properties with ease, identifying potential access points for pests and offering recommendations for structural improvements to prevent future infestations.
- Demonstrated commitment to customer satisfaction through diligent follow-up visits, ensuring successful resolution of any lingering issues after initial treatments were completed.
Corrections Officer
Sebastian County Detention Center
07.2023 - 12.2023
- Enhanced facility safety by conducting thorough security checks and monitoring inmate activities.
- Supervised inmates during all activities and transfers to monitor compliance and implement corrective actions.
- Reduced inmate altercations by maintaining consistent enforcement of rules and regulations.
- Supported successful emergency response efforts by participating in regular drills and training exercises.
- Prevented contraband introduction through diligent cell searches and visitor screenings.
- Conducted pat downs and strip searches of inmates and visitors to prevent contraband from entering facility.
Area Manager
Aptive Environmental
12.2022 - 05.2023
- Conducted training sessions to educate employees on best practices and procedures to increase profitability.
- Resolved conflicts promptly to promote positive environment for customers.
- Assessed reports to evaluate performance, develop targeted improvements and implement changes.
- Transformed underperforming teams into productive, profitable teams.
Service Professional
Aptive Environmental
05.2020 - 11.2022
- Assisted clients in finding various opportunities for success.
- Helped clients with pest services, ensuring high levels of satisfaction and loyalty.
- Boosted customer experiences by delivering superior customer service, issue resolution and merchandising.
Asset Protection Specialist
JCPenney
01.2020 - 03.2020
- Reviewed CCTV and audited EAS and exception reports to identify dishonest activity, theft and fraud.
- Leveraged surveillance and intelligence-led tactics to foster safety and security while minimizing company loss.
- Prepared case reports, preserved evidence, interacted with law enforcement and testified in criminal and civil court actions to facilitate prosecution.
- Led physical security and safety culture through training and by promoting safe and secure standards.
Head of Security
Tailgaters Sports Bar
03.2015 - 12.2019
- Directed security services and safety functions to align key processes with goals and objectives of organization and regulatory compliance.
- Oversaw safety of guests, employees and and assets by enforcing and regulating security policies and procedures and monitoring and maintaining security systems.
- Developed and grew staff competencies through team development, implementation and support of specific training for various responsibilities.
- Researched, reviewed and recommended equipment, materials and supplies to prepare and maintain security expenses within approved budget.
Asset Protection Specialist
Macy's
09.2018 - 11.2019
- Reviewed CCTV and audited EAS and exception reports to identify dishonest activity, theft and fraud.
- Leveraged surveillance and intelligence-led tactics to foster safety and security while minimizing company loss.
- Prepared case reports, preserved evidence, interacted with law enforcement and testified in criminal and civil court actions to facilitate prosecution.
- Led physical security and safety culture through training and by promoting safe and secure standards.
Asset Protection Specialist
Home Depot
05.2019 - 09.2019
- Reviewed CCTV and audited EAS and exception reports to identify dishonest activity, theft and fraud.
- Leveraged surveillance and intelligence-led tactics to foster safety and security while minimizing company loss.
- Prepared case reports, preserved evidence, interacted with law enforcement and testified in criminal and civil court actions to facilitate prosecution.
- Led physical security and safety culture through training and by promoting safe and secure standards.
Education
High School Diploma -
Freedom High School
Oakley, CA06.2010
Skills
- Fire Safety Regulation
- Health and Safety Regulations
- Customer Service
- Advertising Techniques
- Quality Standards
- Staff Management
- Talent Review
- Staff Training
- Dependable and reliable
- Pest Removal
- Safety Protocols
- Chemicals handling
- Valid [State] driver's license
Timeline
Pest Control Technician
Allstate Termite & Pest Control
12.2023 - 06.2024
Corrections Officer
Sebastian County Detention Center
07.2023 - 12.2023
Area Manager
Aptive Environmental
12.2022 - 05.2023
Service Professional
Aptive Environmental
05.2020 - 11.2022
Asset Protection Specialist
JCPenney
01.2020 - 03.2020
Asset Protection Specialist
Home Depot
05.2019 - 09.2019
Asset Protection Specialist
Macy's
09.2018 - 11.2019
Head of Security
Tailgaters Sports Bar
03.2015 - 12.2019
High School Diploma -
Freedom High School
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