CACEY CANFIELD
Monroe,MI
Summary
Productive Health Information Technology Professional able to handle high-volume work with precision. Keep on top of changing demands with careful attention to instructions. Proficient with EPIC EMR system.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Health Information Technician
Trinity Health
Livonia, MI
03.2023 - Current
- Assembling, compiling and scanning patient charts in accordance with HIPPA privacy rule
- Utilized strong orientation to detail while handling medical records; ensured accuracy and efficiency
- In contact with funeral homes and physicians to make sure that death certificates are completed in a timely manor
- Work as a birth records clerk, ensuring clear professional communication with parents of new births in hospital to ensure that birth certificate information is inputted timely and accurately into state VERA website and submitted to state once patient is discharged
- Answer phone calls related to medical records questions, transferring when needed
- Help with any other miscellaneous tasks in department.
Service Center Representative
IHA
Ann Arbor, MI
09.2021 - 02.2023
- Provide efficient and effective service to patients on a variety of inquires and needs
- Answered and effectively managed a consistent flow of calls while maintaining sincere interest in providing patient care at all times
- Understand patient needs and determine the appropriate course of action to meet the patients needs
- Addressed and resolved patient complaints and empathetically and professionally
- Gathered and verified all required patient information to protect the patients privacy
- Effectively deal with complex customers.
Patient Registration Clerk
POB and ED, Promedica
Monroe, MI
11.2020 - 09.2021
- Collecting accurate and thorough patient demographic data
- Obtaining insurance information and verifying eligibility and benefits
- Ensures complete, accurate and timely entry of demographic information into the EPIC system at the time of registration
- Properly identifies the patient to ensure medical record numbers are not duplicated
- Carefully reviews all information entered in EPIC on pre-registered accounts
- Verifies all information with patient at time of registration; corrects any errors identified
- Identifies all forms requiring patient/guarantor signature and obtains signatures
- Maintain a working knowledge of policies and procedures pertaining to registration.
Packer
Amazon Warehouse
Romulus, MI
11.2019 - 11.2020
- Scanning and packing Items into boxes, ensuring items are correct complete and undamaged
- While maintaining a face pace to meet quota
- Always top 10% of packers either reaching quota or above quota.
Residential House Cleaner
MaidPro
Westland, MI
02.2016 - 10.2019
- Swept, vacuumed, and mopped all floor surfaces of the house, properly
- Moved, cleaned, and rearranged the household furniture, as required
- Dusted and wiped all lighting fixtures, shelves, windowsills, and baseboards of the house
- Washed and disinfected all bathroom fixtures, toilets, and surfaces
- Used appropriate cleaning procedures and utilized effective cleaning products, efficiently
- Executed all housecleaning tasks according to established cleanliness standards.
Order Processor/ Shipping and Receiving
Arrow Uniform
MI
10.2013 - 04.2015
- Reviewed and verified order information and shipping points to ensure 100% accuracy
- Prepared and processed customer orders
- Received and assigned inventory to destinations within distribution facility
- Executed daily operations of picking and packing customer orders
- Properly packaged all products to ensure safe delivery, while maintaining an accurate pace to ensure all products were shipped on schedule and without delay
- Ensured customer receipts and verified shipping labels were correct.
Flow Team Member
Target
Westland, MI
11.2012 - 10.2013
- Maintained a safe and clean work environment by keeping shelves, pallets and workstations neat
- Assisted in unloading the freight truck by stacking boxes onto pallets according to their labels
- Stocked shelves by schematics and back stock unneeded freight merchandise
- Use PDA to locate items around store to confirm items were in stock.
Education
Associate's - Applied Science in Health Information Technology -
Schoolcraft College
Livonia, MI05.2024
Skills
- Epic Systems (EMR)
- Medical Terminology
- Insurance Verification
- HIPPA
- CPT and ICD-10 Coding
- 3M Encoder
- Microsoft Word: Office, Excel, Outlook
- Scheduling
Certification
- Registered Health Information Technician (RHIT)
Timeline
Health Information Technician
Trinity Health
03.2023 - Current
Service Center Representative
IHA
09.2021 - 02.2023
Patient Registration Clerk
POB and ED, Promedica
11.2020 - 09.2021
Packer
Amazon Warehouse
11.2019 - 11.2020
Residential House Cleaner
MaidPro
02.2016 - 10.2019
Order Processor/ Shipping and Receiving
Arrow Uniform
10.2013 - 04.2015
Flow Team Member
Target
11.2012 - 10.2013
Associate's - Applied Science in Health Information Technology -
Schoolcraft College
- Registered Health Information Technician (RHIT)
Similar Profiles
Donna ChausseDonna Chausse
Coding Payment Resolution Specialist at Trinity HealthCoding Payment Resolution Specialist at Trinity Health
Yanelies GuzmanYanelies Guzman
Patient Observer at Trinity HealthPatient Observer at Trinity Health
Domenique CoulterDomenique Coulter
Certified Nursing Assistant at Trinity HealthCertified Nursing Assistant at Trinity Health