Hi, I’m
JACLYN CONTI, RHIT
Health Information Management
St. Louis,MO
Summary
Data-driven HIM and Healthcare Data Analyst with 10+ years of experience improving data integrity, streamlining operations, and ensuring regulatory compliance. Trained in Six Sigma with a focus on process improvement and actionable insights. Skilled in ROI management, team leadership, and data analysis to drive patient care and performance outcomes. Proficient in EPIC, Cerner, and Microsoft Office Suite. Eligible to sit for the AHIMA RHIA Certification.
Overview
21
years of professional experience
1
Certification
Work History
Kindred Hospital St. Louis SouthSt. Louis, MO
Health Information Technician
06.2024 - Current
Job overview
- · Improved Medical Record Compliance: Managed tasks such as assembling, analyzing,· and maintaining medical records to meet CMS standards.· Collaborative Record Completion: Worked with hospital staff to complete records.· promptly while adhering to HIPAA guidelines.· Manage requests for protected health information, manage indexing and storage systems, and order supplies within budget.· Customer Service Excellence: Provided exceptional customer service, maintaining AHIMA credentials and participating in staff meetings.
State of Missouri, Department of Mental HealthSt. Louis, MO
Health Information Technician
03.2021 - 06.2024
Job overview
- Certified technical position, accountable for assisting in the daily operation of a health information management unit and in maintaining a systematic flow of clinical information to all sections of the facility
- Ensuring adherence to the most current edition of the International Classification of Diseases Manual (ICD) and/or the Diagnostic and Statistical Manual of Mental Disorders (DSM) coding systems
- Knowledge of current medical terminology, classification and coding systems, and accreditation standards and guidelines
- Ability to perform analyses of health information records for accuracy and completeness; to classify and code medical records; and to maintain an ongoing evaluation of health information services in relation to established standards and new technology
BJC HospitalSt. Louis, MO
MPI Data Integrity Analyst
03.2018 - 02.2021
Job overview
- Data Integrity Maintenance: Reviewed and maintained data integrity within the MPI, resolving duplicate record issues, overlays and assisting with correction of any clinical and demographic information using various research methodologies.
Mercy HospitalSt. Louis, MO
Admitting Representative
12.2012 - 07.2015
Job overview
- · The first point of contact for patients and therefore represented employer with the highest standard of customer service, compassion and performed all duties in a consistent manner and standards.· Patient Entry Facilitation: Led patient scheduling, registration, and benefit verification to ensure accurate data entry.· Maintained knowledge and competence with insurance carriers, Medicare guidelines as well as federal, state and Joint Commission requirements.
- Verified patient details and insurance coverage and collected co-pays.
US Army
Wheel Vehicle Mechanic
09.2004 - 12.2012
Job overview
- Diagnosed malfunctions, performed, and supervised corrective maintenance on diesel engines and power generating units
- Prepared maintenance forms and records
- Provided supervision and technical guidance to subordinates, troubleshot component levels, conducted on-the-job training
US Army
Human Resources Assistant
05.2009 - 02.2011
Job overview
- Accomplished assigned tasks in an efficient manner
- Experienced in personnel administration, finance, and customer service
- Provided quality service to all personnel
- Maintained all standard operating procedures and instructions as announced
- Utilized office equipment such as computers, scanners, phones and copy machines
US Army
Shop Foreman / Team Leader
11.2008 - 06.2010
Job overview
- Provided supervision and technical guidance to subordinates, troubleshot to component levels, conducted on-the-job training
- Managed service and maintenance schedules for power generation systems and wheeled vehicles for over 100 pieces of equipment in Afghanistan
- Determined schedules, sequences, and assignments for work activities based on work priority, quantity of equipment, and skill of personnel
- Monitored tool and part inventories and the condition and maintenance of shops to ensure adequate working conditions
- Conducted and arranged for worker training in safety and repair, maintenance techniques, operational procedures, and equipment use
- Counseled employees about work-related issues and assisted employees to correct job-skill deficiencies
- Monitored employee work levels and reviewed work performance
Education
Stephens CollegeColumbia, MO
Bachelor of Science from Health Information Administration
05.2024
St. Louis Community CollegeSt Louis, MO
Associate of Applied Science from Health Information Technology
05-2018
Skills
- EHR Systems Management: EPIC, Cerner Staff supervision and development Performance evaluation and coaching Workflow management Patient experience and service recovery Quality Assurance and Control Microsoft Office proficiency Regulatory compliance (HIPAA, CMS, TJC) Data Analysis and Reporting Interdepartmental collaboration Process improvement and documentation integrity Six Sigma Medical Coding and Classification Systems
Certification
- RHIT Certification, AHIMA
- CPR Certified, 2025
- SMART Trained, 2023
- RPI Yellow-Belt Certified, 2021
- IC3 Certified, 2014
- ASIST Certified – Applied Suicide Intervention Skills Training, 2011
Professional Memberships
American Health Information Management Association (AHIMA), 2018
Timeline
Health Information Technician
Kindred Hospital St. Louis South
06.2024 - Current
Health Information Technician
State of Missouri, Department of Mental Health
03.2021 - 06.2024
MPI Data Integrity Analyst
BJC Hospital
03.2018 - 02.2021
Admitting Representative
Mercy Hospital
12.2012 - 07.2015
Human Resources Assistant
US Army
05.2009 - 02.2011
Shop Foreman / Team Leader
US Army
11.2008 - 06.2010
Wheel Vehicle Mechanic
US Army
09.2004 - 12.2012
Stephens College
Bachelor of Science from Health Information Administration
St. Louis Community College
Associate of Applied Science from Health Information Technology
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