Dynamic professional with a proven track record in customer service and warehouse operations, notably with Fhcann Associates and Amazon. Excelled in handling complex customer inquiries and efficiently managing package logistics. Skilled in active listening and data entry, enhancing customer relations and operational efficiency. Demonstrated ability to build relationships and resolve problems, contributing to significant customer satisfaction improvements.
Inbound/Outbound Calls about student loans worked with different contracts such as Aidvantage Loan servicer and Department Of Ed with FHCann Associates.
Scanning barcodes on packages and stacking them on plates.