Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cache Hill

Jacksonville ,FL

Summary

Dynamic professional with a proven track record in customer service and warehouse operations, notably with Fhcann Associates and Amazon. Excelled in handling complex customer inquiries and efficiently managing package logistics. Skilled in active listening and data entry, enhancing customer relations and operational efficiency. Demonstrated ability to build relationships and resolve problems, contributing to significant customer satisfaction improvements.

Overview

5
5
years of professional experience

Work History

Customer Service Representative

Fhcann Associates
09.2021 - 01.2025

Inbound/Outbound Calls about student loans worked with different contracts such as Aidvantage Loan servicer and Department Of Ed with FHCann Associates.

General Warehouse Associate

Amazon
04.2020 - 08.2020

Scanning barcodes on packages and stacking them on plates.

Education

Diploma -

William M Raines
Jacksonville, FL
05.2017

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Data entry
  • Problem resolution
  • Customer relations
  • Relationship building

Timeline

Customer Service Representative

Fhcann Associates
09.2021 - 01.2025

General Warehouse Associate

Amazon
04.2020 - 08.2020

Diploma -

William M Raines
Cache Hill