Cachet Foster
Lithonia,GA
Summary
As customer service professional, brings valuable experience in addressing and resolving customer issues effectively. Known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication and problem-solving skills.
Overview
14
14
years of professional experience
Work History
Assistant Manager
Family Dollar
09.2020 - Current
- Assist with members call
- Assist with payments
- Assist providers with member claim
- Assist providers with eligibility and benefits of members
Unit Secretary
Children's Healthcare
02.2013 - 01.2018
- Responds to all emergency codes in a timely manner
- Check parent badges to ensure hospital safety
- Transfer calls, prepare sleep rooms, admit/discharge patients in system
- Call for beds, room cleaning, paging nurses to correct rooms
Call Center Representative
Wipro
02.2011 - 01.2013
- Handled high call volume
- Assisted customers regarding accounts
- Handled debit and credit payments
- Resolved customer disputes
Education
Some college -
Georgia Medical Institute
Atlanta, GA09.2010
High School Equivalency -
05.2003
Skills
- Vital Signs
- Microsoft Access
- Office Administration
- Medical Records
Timeline
Assistant Manager
Family Dollar
09.2020 - Current
Unit Secretary
Children's Healthcare
02.2013 - 01.2018
Call Center Representative
Wipro
02.2011 - 01.2013
Some college -
Georgia Medical Institute
High School Equivalency -
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