Carrie Collins

• Streamlined store operations for increased efficiency, implementing new processes and procedures.
• Defined clear targets and objectives and communicated to other team members.
• Implemented staff training programs, enhancing product knowledge and improving customer service skills.
• Evaluated employee performance and conveyed constructive feedback to improve skills.
• Assisted in organizing and overseeing assignments to drive operational excellence.
• Supervised day-to-day operations to meet performance, quality and service expectations.
• Developed detailed plans based on broad guidance and direction.
• Demonstrated knowledge of company mission and goals and mentored employees in reaching objectives aligned with company core values.
• Supported office business development and customer service.

• Investigated processing errors and malfunctions, resolving issues with minor machine repairs.
• Adjusted machines to increase productivity for runs.
• Reviewed production schedules and streamlined processes.
• Coordinated staff, parts and process flow to minimize work in progress, eliminate shortages, and maximize productivity.
• Safety equipment training programs and trained over 15 new employees.

Associates in Specialized Business Degree

• Dean's List 4 semesters 1998-2000
• Awarded National Honor Society
• 3.89 GPA
• Ranked in Top 2% of class