Johnathan Williams
Summary
Results-driven Assistant Store Manager experienced in team leadership and operational management. Enhanced store efficiency and productivity through effective inventory control, visual merchandising, and strategic planning. Committed to delivering outstanding customer service while managing diverse business operations and supporting team collaboration.
Overview
8
8
years of professional experience
Work History
Assistant Store Manager
Super Star Car Wash
Carrollton
09.2023 - Current
- Assisted in managing daily operations of car wash facility.
- Trained and supervised staff on service procedures and customer interactions.
- Coordinated inventory management to ensure necessary supplies were available.
- Scheduled employee shifts to optimize workflow during peak hours.
- Resolved customer complaints effectively to enhance service experience.
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Monitored service quality to maintain high customer satisfaction levels.
Donation Processor
Goodwill
Dallas
07.2019 - 02.2022
- Processed incoming donations for resale in retail locations.
- Sorted items based on quality and marketability standards.
- Operated donation station to assist donors during drop-off.
- Maintained cleanliness and organization in processing area.
Shift Leader
SUBWAY®Restaurants
Garland
04.2018 - 02.2020
- Supervised daily operations to ensure quality and efficiency in food preparation.
- Trained new team members on customer service and operational procedures.
- Managed inventory levels to maintain stock and reduce waste effectively.
- Ensured compliance with health and safety regulations in food handling practices.
- Resolved customer complaints promptly and professionally.
- Supervised the cleaning of dining areas, restrooms, kitchen equipment, and floors in order to maintain a safe and sanitary environment for customers and staff alike.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
- Checked orders for quality and completeness.
Education
James Madison
Dallas, TXSkills
- Inventory management
- Store operations
- Customer service
- Employee scheduling
- New hire training
- Staff training
- Hiring training
- Assignment delegation
- Team management
- Relationship management
- Time management
- Attention to detail
- Team management
Timeline
Assistant Store Manager
Super Star Car Wash
09.2023 - Current
Donation Processor
Goodwill
07.2019 - 02.2022
Shift Leader
SUBWAY®Restaurants
04.2018 - 02.2020
James Madison