Results-focused Education Leader experienced in leveraging education as a strategic asset to drive team confidence and operational success. Developed an education-centric culture that empowered team members to exceed goals and build strong customer relationships. Enhanced store performance and productivity through strategic planning and leadership, fostering a positive, results-driven environment.
Work History
Assistant Store Manager/Visual Manager
Untuckit | undefinedundefined
Education and execution have been the two pillars of my position with Untuckit. Oversaw all staff training and daily sales operations while coaching staff. I coordinated weekly check-ins and training with all staff to ensure standards and practices were met and exceeded. Developed weekly path charting for staff to guide achievement of personal and company goals with daily check-ins. Maintained visual standards daily to ensure a pristine storefront reflecting brand identity and supported seasonal showcases and quarterly sales objectives. With Untuckit my biggest focus was the education and path charting to help team members grow and develop into their highest potential and obtain their career goals within the company while pushing their standards higher.
Staff Educator/Foster Care Coordinator
Camp Bow Wow | undefinedundefined
Executed corporate education policies with new hires and provided ongoing training on canine behaviors and safety. Oversaw day-to-day operations, managing staff, ensuring customer satisfaction, and maintaining animal safety. Align education and training with the customer satisfaction goals set forth by the franchisee and company as a whole to meet planned sales. Organize with local and regional rescue organizations to find forever homes of rescue dogs as well as house and train several to help better their odds of adoption while shedding more light on those individuals to get them adopted. Managed medical and daily needs of foster animals, organized meet and greets, and evaluated potential adopters.
Developed and delivered engaging educational programs for staff training and development.
Facilitated workshops on canine behavior, safety protocols, and customer service best practices.
Collaborated with management to refine training materials and enhance learning outcomes.
Salon Manager
Educe Salon | undefinedundefined
Managed day-to-day operations, including staffing, client retention, scheduling, product inventory, labor control, and troubleshooting operational and client issues, while overseeing staff discipline, payroll, and booth rent collections. Collaborated with owners to execute a 2500 sq ft expansion, contributing to staff development and business growth. Staffed from 13-22 and insured proper training and growth of all staff members to increase revenue and sales by over 150% in a 6 month time period. Created new systems for operations and training that enhanced productivity and drove sales growth. Handled social media bursts and promotions. Organized and over saw third party contracts and relationships.
Manager of New Development
HomeMade Pizza Co | undefinedundefined
Oversaw concept construction of 7 locations from the ground up in the first outside of home market. Completed construction to operation in 14 months. Complied with state and county health and business regulations while hiring and training staff, including salaried management and hourly employees. Regulated operation from staff to food quality and inventory. Approval of staff schedules and staff discipline and termination.
Achieved combined gross revenue of 12 million in Minnesota market stores after all operations became functional.
Oversaw daily operations to ensure quality and consistency in pizza production.
Implemented inventory management systems to optimize ingredient usage and reduce waste.
Trained and mentored staff on food safety protocols and customer service standards.
1st Assistant Department Manager
1 Year 5 Months
Menards | 03.2025 - Current
Coordinated inventory management, ensuring optimal stock levels and accurate product displays.
Streamlined daily operations by developing efficient workflows, improving team productivity and service delivery.
Led staff meetings to communicate goals, updates, and performance expectations to enhance team alignment.
Collaborated with other departments to achieve company-wide goals and improve overall performance.
Evaluated employee performance, providing constructive feedback to foster professional growth and development.
Maintained accurate financial records by diligently tracking expenses, revenues, and budgets for the department.
Monitored sales data, identifying trends to optimize inventory levels and product mix.
Education
Bachelor of Fine Arts - Culinary Arts, Hospitality Management
The Art Institute | MN
Skills
Retail operations
Customer engagement
Client engagement
Upselling strategies
Customer experience
Customer engagement
Sales analysis
Customer relations
Hiring training
Sales strategy
Staff scheduling
Employee scheduling
Timeline
1st Assistant Department Manager
Menards
03.2025 - CurrentRead More
Manager of New Development
HomeMade Pizza Co
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Salon Manager
Educe Salon
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Staff Educator/Foster Care Coordinator
Camp Bow Wow
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Assistant Store Manager/Visual Manager
Untuckit
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The Art Institute
Bachelor of Fine Arts from Culinary Arts, Hospitality Management