Summary
Overview
Work History
Education
Skills
Work Preference
Timeline
Bartender
Caddie Ann Jackson

Caddie Ann Jackson

Oroville,CA

Summary

Dynamic hospitality professional with a proven track record at Feather Falls Casino, excelling in customer service and creative mixology. Recognized for enhancing guest satisfaction through engaging interactions and responsible alcohol service. Highly reliable team player skilled in cash handling and performance improvement, consistently driving sales and fostering a welcoming environment.

Overview

4
4
years of professional experience

Work History

Bartender

Feather Falls Casino
Oroville, CA
05.2025 - Current

• Crafted and served beverages to enhance customer experience.

• Executed cutting and preparation of bar ingredients to ensure efficient service delivery.

• Executed thorough cleaning and sanitation of bar areas to ensure a safe and welcoming environment.

• Verified guest identification to ensure security and compliance standards.

• Assisted in changing kegs and stocking bar supplies. Supported bar operations by keeping inventory well-stocked. Facilitated smooth service by managing keg replacements.

  • Collaborate with kitchen staff to create drink specials aligning with menu offerings.
  • Train new bartenders on best practices for service, safety, and product knowledge.
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
  • Handled cash and card transactions accurately, reducing discrepancies and balancing till at end of each shift.
  • Boosted beverage sales, designing and promoting range of signature cocktails.

Housekeeping

Feather Falls Casino
Oroville, CA
11.2022 - 06.2023
  • Maintained cleanliness and organization of guest rooms and common areas to enhance guest satisfaction.
  • Operated cleaning equipment including vacuums, floor polishers, and steam cleaners efficiently.
  • Implemented effective cleaning schedules to ensure timely completion of tasks without compromising quality.
  • Trained new team members on cleaning protocols and safety standards to promote a safe work environment.
  • Collaborated with maintenance staff to address facility issues promptly, ensuring optimal guest experiences.
  • Monitored compliance with health and safety regulations during daily cleaning activities to uphold standards.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Dusted picture frames and wall hangings with cloth.

Cashier

Dollar Tree Stores
Oroville, CA
01.2022 - 03.2023
  • Processed customer transactions efficiently using POS systems.
  • Assisted in inventory management, ensuring stock levels met demand.
  • Provided excellent customer service, addressing inquiries and resolving issues.
  • Maintained store cleanliness and organization to enhance shopping experience.
  • Monitored cash drawer accuracy, ensuring proper handling of funds.
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Stocked, tagged and displayed merchandise as required.
  • Answered questions about store policies and addressed customer concerns.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.

Education

High School Diploma -

Oroville Adult
Oroville, CA
06.2018

Skills

Strong multitasking

Customer service

Highly reliable

Team player attitude

Patience and tolerance

Clear and effective communication

Engaging personality

Cleanliness and hygiene

Customer service expertise

Responsible alcohol service

Payment processing

Handling difficult customers

Complex Problem-solving

Cash register operation

Hospitality service expertise

Professional appearance

Alcohol awareness

Food service

Team training and development

Beverage preparation

Drink preparation techniques

Sales expertise

Performance improvement

Food running

Creative mixology

Work Preference

Work Type

Full Time

Location Preference

On-Site

Timeline

Bartender

Feather Falls Casino
05.2025 - Current

Housekeeping

Feather Falls Casino
11.2022 - 06.2023

Cashier

Dollar Tree Stores
01.2022 - 03.2023

High School Diploma -

Oroville Adult