Cade Braunschweig
Alabaster
Summary
Professional retail management professional with proven track record in leading store operations and driving sales growth. Strong focus on team collaboration and achieving results, ensuring reliability and adaptability to changing needs. Expertise in inventory management, customer service, and staff training, coupled with excellent problem-solving and communication skills. Enthusiastic about creating positive shopping experience and optimizing store performance.
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
4
4
years of professional experience
Work History
Sales Representative
Modular Concepts LLC
Alabaster, AL
12.2024 - Current
- Developed rapport with clients to identify needs and recommend suitable products.
- Managed product demonstrations, showcasing features to enhance customer understanding.
- Assisted in preparing sales proposals and presentations tailored to client specifications.
- Conducted market research to identify trends and inform sales strategies.
- Engaged in ongoing training sessions to enhance product knowledge and selling techniques.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Identified and tapped into new markets, significantly expanding customer base.
- Participated in trade shows and conferences to network and generate leads.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
Store Manager
Mammoth Holdings
Chelsea, AL
10.2021 - 12.2024
- Oversaw daily operations, ensuring optimal staff performance and customer satisfaction.
- Managed inventory levels, reducing stock discrepancies through precise tracking systems.
- Developed training programs, enhancing team efficiency and promoting professional growth.
- Implemented sales strategies that boosted store revenue and improved customer engagement.
- Fostered a positive work environment, encouraging collaboration and high morale among staff members.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Rotated merchandise and displays to feature new products and promotions.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
- Cultivated strong team by hiring motivated individuals and fostering collaborative workplace, leading to improved store performance.
- Boosted overall store sales by implementing innovative marketing strategies and exceptional customer service standards.
Education
High School Diploma -
Thompson High School
Alabaster, AL05-2022
Skills
- Customer service
- Interpersonal communication skills
- Complex Problem-solving
- Product and service sales
- Business development
- Lead prospecting
- Personnel training
- Relationship management
- Profit margin optimization
- Sales tracking
- Management team building
- Problem Solving
Accomplishments
- Supervised team of 10/12 staff members.
- Became the #1 store in are region
- Became the #1 store in recurring member's in the region
- Had a gross sales $500,000 in two years as a Sale's Representative
- Was the youngest team member to become a Store Manger
- Successfully grew the company's revenue
Timeline
Sales Representative
Modular Concepts LLC
12.2024 - Current
Store Manager
Mammoth Holdings
10.2021 - 12.2024
High School Diploma -
Thompson High School