Cade Wilson
Austin,TX
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
7
7
years of professional experience
Work History
Server/Bartender
True Food Kitchen
09.2023 - 01.2025
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Kept bar presentable and well-stocked to meet customer needs.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Apprentice - Assistant
Wilson Group Mortgage
05.2021 - 09.2023
- Performed all day to day operations to include: lending guidelines, marketing, social media marketing, contracts and title work.
- Established awareness of all aspects of customer service in this industry.
- Received on-going, comprehensive training on home loan products and mortgage process
- Developed comprehensive understanding of loan processing regulations and laws to be fully compliant
Freelance Musician and Producer
Self
06.2020 - Current
- Arrange compositions, run recording sessions, and suggests changes to instrumentation, effects, and lyrics.
- Guides mixing, mastering, and recording.
- Gathers ideas and inspiration for projects and develops vision and direction for each project in collaboration with all band members.
- Performed in numerous live shows.
- Select appropriate pieces to meet performance needs and showcase skills.
- Produced and recorded several albums with current band.
Driver
All My Sons Moving & Storage
08.2022 - 10.2022
- I was responsible for moving, loading, unloading and set-up of furniture and household goods during client deliveries
- I handled customer service during move and handled payment collection.
- Delivered goods and products to customer on time and in excellent condition
- Communicated with customers to provide delivery updates and confirm delivery locations
- Minimized liability by consistently following road rules when driving
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles
- Communicated with dispatchers and other personnel to coordinate transportation schedules
- Maintained professional and friendly demeanor during deliveries to uphold company reputation
Customer Service Associate
Dry Clean Super Center
02.2019 - 03.2020
- Duties included counter person, customer service, friendly, sorting, tagging, and assembly of clothes.
- Handled in person customers, drive through customers and customer phone calls in a friendly, professional manner.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction
- Provided product and service recommendations to guide customers on products to meet varying needs
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor
- Delivered prompt service to prioritize customer needs
Server
Sonic
06.2018 - 08.2018
- Responsible for serving and delivering food safely and efficiently.
- Answered customers' questions, recommended items, and recorded order information.
- Used slow periods to restock supplies, ice, trays, and delivery bags
- Served food and beverages promptly with focused attention to customer needs
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
Education
No Degree - Music Performance
University of North Texas College of Music
Denton, TXCurrent Student - Music Production
Live Sound Production Course - Berklee Online
Online06.2023
High School Diploma -
Flower Mound High School
Flower Mound05.2020
Skills
- Customer Service and Assistance
- Understanding Customer Needs
- Verbal Communication
- Customer Complaint Resolution
- Calm and Professional Under Pressure
- Multitasking Abilities
- Critical Thinking
- Good Telephone Etiquette
- Problem-Solving
- Organization and Time Management
- Flexible and Adaptable
- Sales
Timeline
Server/Bartender
True Food Kitchen
09.2023 - 01.2025
Driver
All My Sons Moving & Storage
08.2022 - 10.2022
Apprentice - Assistant
Wilson Group Mortgage
05.2021 - 09.2023
Freelance Musician and Producer
Self
06.2020 - Current
Customer Service Associate
Dry Clean Super Center
02.2019 - 03.2020
Server
Sonic
06.2018 - 08.2018
No Degree - Music Performance
University of North Texas College of Music
Current Student - Music Production
Live Sound Production Course - Berklee Online
High School Diploma -
Flower Mound High School
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