Cadeen Hinds
Runaway Bay,St. Ann
Summary
Results-driven business professional with experience in operations management, corporate administration, hospitality accounting, and real estate. Known for strong leadership, problem-solving, and interpersonal skills, with a proven ability to manage teams, streamline operations, and support executive functions. Proficient in financial systems, office management, and customer-focused service environments.
Overview
11
11
years of professional experience
Work History
Company Secretary
Carzlyn Limited
Runaway Bay, St. Ann
01.2025 - Current
- Provide administrative and corporate governance support to executive leadership.
- Maintain company records, correspondence, and regulatory documentation.
Airbnb Host
Runaway Bay, St. Ann
06.2024 - Current
- Manage daily operations of short-term rental property, including guest communication, bookings, and property upkeep.
- Maintain high guest satisfaction through timely responses and quality service.
- Oversee financial tracking and expense management.
Executive Officer
Carzlyn Limited
Runaway Bay, St. Ann
07.2020 - 12.2024
- Supported senior management with operational planning and administrative coordination.
- Assisted with reporting, documentation, and internal communication.
Operations Manager
Sandals Royal Plantation
Ocho Rios, St. Ann
01.2018 - 06.2020
- Oversaw daily operations, staff scheduling, and workflow efficiency.
- Implemented process improvements to enhance productivity and service delivery.
Receiving Clerk
Sandals Royal Plantation
Ocho Rios, St. Ann
05.2016 - 04.2017
- Managed inventory receiving, documentation, and stock control.
- Ensured accuracy of deliveries and compliance with company procedures.
General Cashier
Sandals Royal Plantation
Ocho Rios, St. Ann
01.2016 - 05.2016
- Handled cash management, reconciliations, and financial reporting.
- Maintained accuracy and integrity of financial transactions.
Supervisor
Island Grill
St. Ann
08.2015 - 01.2016
- Supervised staff operations and customer service activities.
- Resolved guest issues and ensured safety and service standards.
Tour Guide
Island Grill
St. Ann
01.2015 - 08.2015
- Provided guided tours and educational information to visitors.
- Delivered engaging customer experiences while ensuring safety.
Hospitality Accounting Trainee
Island Grill
St. Ann
05.2015 - 06.2015
Education
Real Estate Salesman Course
Real Estate Board of Jamaica
09.2022
Bachelor of Science - Business Administration (Accounting Major)
Northern Caribbean University
Mandeville, Jamaica08.2015
Caribbean Secondary Education Certificate - 8 Subjects
St. Ann’s Bay High School
Jamaica07.2011
Skills
Achieved operational excellence by optimizing office management practices and enhancing team collaboration Drove initiatives that improved workflow efficiency and reduced administrative bottlenecks Fostered a productive office atmosphere that supported project success and team engagement
Achieved project milestones by leading teams through strategic planning and execution Drove team engagement and accountability, resulting in successful project outcomes Enhanced operational efficiency through effective team supervision and support
Achieved timely and accurate financial reporting through effective management of accounting functions Improved operational efficiency by implementing best practices in financial processes Contributed to enhanced decision-making by providing insightful financial analysis and support
Analyzed and addressed underlying issues in disputes, ensuring fair and equitable solutions for all parties involved
Achieved high client satisfaction by fostering effective relationships with stakeholders and addressing their needs proactively Enhanced project outcomes by integrating stakeholder feedback into service improvements Strengthened client loyalty through consistent engagement and support initiatives
Achieved effective communication of project insights through expertly crafted presentations and data visualizations Enhanced team productivity by leveraging Microsoft Office tools to streamline reporting processes Delivered high-quality outputs that facilitated informed decision-making
Achieved improved financial accuracy through effective use of QuickBooks for record-keeping Enhanced team productivity by optimizing data entry workflows Delivered timely financial reports that supported informed decision-making
Achieved seamless communication across teams by implementing structured verbal and written protocols Enhanced project documentation quality, resulting in improved stakeholder understanding Cultivated an environment of open dialogue, leading to increased team engagement and collaboration
Leadership & Achievements
Youth Leader, Mile End Seventh Day Adventist Church (2018), General Manager’s Award, Sandals Royal Plantation (2016), Dean’s List, Northern Caribbean University (2013–2014), Certificate for Academic Performance & Citizenship (2014), Honor Roll, Northern Caribbean University (2011–2013), Head Girl, St. Ann’s Bay High School (2010–2011)
Timeline
Company Secretary
Carzlyn Limited
01.2025 - Current
Airbnb Host
06.2024 - Current
Executive Officer
Carzlyn Limited
07.2020 - 12.2024
Operations Manager
Sandals Royal Plantation
01.2018 - 06.2020
Receiving Clerk
Sandals Royal Plantation
05.2016 - 04.2017
General Cashier
Sandals Royal Plantation
01.2016 - 05.2016
Supervisor
Island Grill
08.2015 - 01.2016
Hospitality Accounting Trainee
Island Grill
05.2015 - 06.2015
Tour Guide
Island Grill
01.2015 - 08.2015
Real Estate Salesman Course
Real Estate Board of Jamaica
Bachelor of Science - Business Administration (Accounting Major)
Northern Caribbean University
Caribbean Secondary Education Certificate - 8 Subjects
St. Ann’s Bay High School