To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
2
2
years of professional experience
Work History
Shift Leader
Dunkin' Donuts
04.2020 - 08.2021
Trained new employees and delegated daily tasks and responsibilities.
Completed cash and credit card transactions accurately using POS software.
Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
Completed daily financial activities and prepared weekly reports for management to inform decision-making.
Crew Member
Culver's Restaurant
11.2019 - 03.2020
Worked front counter, drive-thru and other areas.
Worked well with teammates and accepted coaching from management team.
Took orders, prepared meals, and collected payments.
Collaborated with team members to complete orders.
Cleaned and maintained all areas of restaurant to promote clean image.
Addressed guest needs, questions, or concerns to create optimum experience onboard.
Education
General Studies
Maricopa Community Colleges - Scottsdale Community College
Scottsdale, AZ
High School Diploma -
Chaparral High School
Scottsdale, AZ
05.2022
Skills
Effective Communicator
Great Listener
Critical Thinker
Problem-Solver
Flexibility
Quick Learner
Timeline
Shift Leader
Dunkin' Donuts
04.2020 - 08.2021
Crew Member
Culver's Restaurant
11.2019 - 03.2020
General Studies
Maricopa Community Colleges - Scottsdale Community College