Results-driven delivery driver with a focus on safe driving and timely deliveries. Skilled in problem-solving, effective communication, and service, contributing to high customer satisfaction.
Overview
8
8
years of professional experience
Work History
Delivery Driver
Amazon
Madison, WI
11.2025 - Current
Have never failed a route (brought packages back)
Ranked in top 5 the last 3 weeks out of ~150 people
Delivered packages efficiently, ensuring timely arrival and customer satisfaction.
Implemented process improvements to enhance delivery efficiency.
Read maps, and used GPS technology to make deliveries.
Communicated with dispatch to report issues and receive updated routing instructions seamlessly.
Loaded truck and properly secured items to prevent damage for deliveries.
Worked scheduled hours as required and took on available shifts during holidays and busy periods.
Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
Delivery Driver
Pizza Hut
Portage, WI
05.2022 - Current
Delivered efficiently, ensuring timely arrival and customer satisfaction.
Navigated routes effectively, reducing delivery times while maintaining safety standards.
Maintained vehicle cleanliness.
Completed on-time deliveries by choosing best and most efficient routes usually getting me back to the store minutes before the projected time.
Operated vehicle safely with no traffic violations.
Assistant Manager
Pizza Hut
Portage Wi
05.2022 - Current
Supported team in daily operations, ensuring efficient service delivery during peak hours.
Assisted in training new staff on customer service protocols and operational procedures.
Maintained inventory levels, coordinating with suppliers to ensure timely stock replenishment.
Implemented process improvements that enhanced order accuracy and reduced wait times.
Handled customer inquiries and complaints, delivering solutions that improved satisfaction ratings.
Built retention with groups as well as individual customers, greeting them by name.
Shift Lead
KFC
Portage, WI
01.2018 - 01.2020
Trained new employees on food safety protocols and operational procedures.
Resolved customer complaints promptly, maintaining high satisfaction rates.
Coordinated shift schedules to optimize staff coverage during peak hours.
Completed store opening and closing procedures and balanced tills.
Managed inventory levels to ensure product availability and minimize waste.