Certifications
Caden LaPointe
IT Technician
West Warwick,RI
Summary
Experienced in collaborative environments where coordination and teamwork are crucial. Skilled in effective communication and process improvement, excelling in task management and conflict resolution. Seeking to transition to new field, leveraging transferable skills to drive success in diverse settings.
Offering solid foundation in teamwork and collaboration, ready to learn and grow in dynamic environment. Brings ability to quickly grasp new concepts and apply problem-solving skills to assist in daily operations. Ready to use and develop communication and organizational skills in [Desired Position] role.
Overview
8
8
1
1
Year of Professional Experience
Work History
Online Order Filling Team Associate
Walmart
Coventry, RI
03.2026 - 06.2026
- Assisted with inventory management to ensure product availability for customers.
- Operated point-of-sale systems efficiently to facilitate smooth transactions.
- Collaborated with team members to maintain cleanliness and organization of sales floor.
- Provided excellent customer service, addressing inquiries and resolving issues promptly.
Cook
Sonic DriveIn
Warwick, RI
10.2025 - 12.2025
- Prepared food items according to Sonic Drive-In recipes and standards.
- Maintained cleanliness and organization of workstations and kitchen areas.
- Operated kitchen equipment safely and efficiently, ensuring optimal performance.
- Collaborated with team members to meet high-volume service demands during peak hours.
- Assisted in training new staff on cooking procedures and safety protocols.
Student Technician
Warwick Public Schools
Warwick, RI
09.2024 - 06.2025
- Deployed Chromebooks and supported classroom technology.
- Troubleshot hardware/software issues and managed support tickets.
- Provided technical support to faculty and staff.
Education
B.S. - Computer Science
New England Institute of Technology
01-2028
High School Diploma - Information Technology Program
Warwick Area Career & Technical Center
01-2025
Skills
- OS: Windows 10/11, Linux
- Networking: IP addressing, DHCP, DNS, Cisco Packet Tracer
- Hardware: PC deployment, imaging, diagnostics
- Security: VPNs, firewalls, endpoint protection
- Tools: Google Workspace, help desk systems
- Customer service
- Problem-solving
Certification
- CompTIA Tech+
- CompTIA TestOut PC Pro
- Cisco CCNA: Introduction to Networks
- Cisco IT Fundamentals
- Ethical Hacker – Cisco Networking Academy
- Endpoint Security – Cisco Networking Academy
- Computer Hardware Basics – Cisco Networking Academy
- Customer Service Basics – Cisco Networking Academy
Timeline
Online Order Filling Team Associate
Walmart
03.2026 - 06.2026
Cook
Sonic DriveIn
10.2025 - 12.2025
Student Technician
Warwick Public Schools
09.2024 - 06.2025
B.S. - Computer Science
New England Institute of Technology
High School Diploma - Information Technology Program
Warwick Area Career & Technical Center