Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

Caden Olive

Decatur,AL

Summary

Ambitious and hard working individual with experience as a skilled Sales Service Representative with strong background in customer service and sales. Experience includes facilitating product knowledge sessions, managing customer inquiries, and resolving complaints swiftly to enhance client satisfaction. Strengths encompass effective communication skills, relationship-building abilities, and strategic problem-solving aptitude. Demonstrated record of increasing sales through personalized customer interaction strategies. Also have skills in hands on jobs such as measuring and cutting metal, conducting different types of work inside production plants while following safety rules, HVAC installation and HVAC Knowledge. Also have skills like dealing with the public. I've learned a lot through my supervisors, managers, co-workers, and training classes I have attended. I'm a good communicator and work well with others. Excited to tackle new challenges and grow with a cool team!

Overview

4
4
years of professional experience

Work History

Sales Service Representative

Cintas
Madison, Alabama
04.2024 - Current
  • Maintain and grow customer relationships.
  • Collaborate with team members inside the plant to operate machinery and technology.
  • Work with co-workers to identify new sales opportunities, and contribute to team success in meeting client needs.
  • Work inside the plant with machines and other technology.
  • Ensure clients receive timely delivery of services while also identifying new sales opportunities.

Fire Watcher/Crew Member

Hubbard and Drake
Decatur, AL
10.2023 - 03.2024
  • Conduct fire safety inspections to ensure compliance with state regulations.
  • Work inside and around many plants, while following specific safety guidelines.
  • Examine areas for combustible materials that may be hazardous when exposed to heat/sparks.
  • Follow blueprints/engineering plans to determine the best methods of assembling structures.
  • Utilize power tools when necessary on projects.
  • Measure distances accurately using tape measures or laser-measuring devices.
  • Assist electrical, plumbing, and carpentry teams with completing basic and semi-skilled work.
  • Participate in safety training sessions.

HVAC Installer

Jackson Plumbing And Heating
Decatur, AL
12.2022 - 10.2023
  • Perform installation of residential and commercial HVAC systems.
  • Conduct maintenance on existing HVAC systems to ensure proper operation and energy efficiency.
  • Troubleshot HVAC system issues using appropriate tools and test equipment.
  • Repair or replace defective parts as necessary during service calls.
  • Provide exceptional customer service by addressing inquiries, scheduling service appointments, and ensuring customer satisfaction with timely and effective solutions.

Meter Reader/Utility Worker

West Morgan East Lawrence Water Authority
Trinity, AL
06.2021 - 12.2022
  • Inspect and repair water meters, valves, and related equipment.
  • Record readings from water meters to determine customer usage.
  • Investigate complaints of excessive water usage for potential leaks.
  • Maintain accurate records of meter readings and customer information. Handled customer inquiries and concerns related to water services, managed service requests, resolved billing issues, and ensured timely responses to ensure customer satisfaction and compliance with regulations.
  • Handled customer inquiries and concerns related to water services, managed service requests, resolved billing issues,
  • Ensured timely responses to ensure customer satisfaction, and compliance, with regulations.

Education

High School Diploma -

Hartselle High School
Hartselle, AL
05-2021

Some College (No Degree) - General Studies

Calhoun Community College
Decatur, AL

Skills

  • Teamwork and collaboration
  • Great communication skills
  • Ability to lift and move heavy objects
  • Safety
  • Attention to detail
  • Efficient computer skills
  • Precision measurement
  • Time management
  • Adaptability
  • Organization
  • Problem resolution
  • Dependable and responsible
  • Crisis management
  • Customer relationship management

Accomplishments

  • Deans List Fall 2023 at Calhoun Community College

References

Rob Nowlin - (256) 303-2559
Keely Harris - (256) 565-0322
Keith Jackson - (256) 341- 7062

Timeline

Sales Service Representative

Cintas
04.2024 - Current

Fire Watcher/Crew Member

Hubbard and Drake
10.2023 - 03.2024

HVAC Installer

Jackson Plumbing And Heating
12.2022 - 10.2023

Meter Reader/Utility Worker

West Morgan East Lawrence Water Authority
06.2021 - 12.2022

High School Diploma -

Hartselle High School

Some College (No Degree) - General Studies

Calhoun Community College

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Caden Olive