Caden Sharp
Summersville
Summary
Experienced Coffee Roasting Expert specializing in bean selection, roasting techniques, and flavor profiling. Proficient in equipment maintenance, quality control, and process optimization to ensure high-quality results. Strong communication skills and collaborative approach foster success in dynamic environments.
Overview
6
6
years of professional experience
Work History
Sales Representative
AT&T
09.2025 - Current
- Identified trends from customer feedback, enhancing service offerings accordingly.
- Showcased product features through engaging demonstrations for potential customers.
- Increased client satisfaction by promptly addressing concerns and delivering exceptional service.
- Resolved customer inquiries effectively, boosting satisfaction and retention rates.
- Recommended tailored solutions by developing in-depth product knowledge.
Specialty Coffee Roaster
Cherry River Roasting Company
12.2023 - 09.2025
- Produced high-quality coffee blends by operating roasting machines efficiently.
- Ensured timely order fulfillment through effective time and efficiency management.
- Monitored roasting profiles to maintain flavor consistency and quality standards.
- Conducted quality control assessments on green coffee beans before roasting.
- Engaged new clients to promote products and services effectively.
- Implemented process improvements to enhance overall production efficiency.
Front Desk and Gas Specialist
Appalachian Propane and Supply
10.2021 - 11.2023
- Optimized inventory management, ensuring timely propane product supply and distribution.
- Enhanced operational efficiency by implementing comprehensive safety protocols.
- Executed regular equipment inspections, maintaining compliance with safety regulations.
- Conducted thorough inspections and filled propane tanks according to safety standards.
- Identified service improvement opportunities through customer feedback analysis, recommending actionable solutions.
McDonalds Crew Member
McDonald's
08.2019 - 10.2021
- Increased customer satisfaction through exceptional service in fast-paced environment.
- Ensured food safety and quality by operating kitchen equipment efficiently.
- Maintained cleanliness and organization of dining and kitchen areas consistently.
- Trained new crew members on operational procedures and customer service effectively.
- Accurately managed cash register operations, balancing cash drawers at shift end.
Education
High School Diploma -
Nicholas County High School
Summersville, WV06-2021
Skills
- Customer service
- Customer relations
- Customer relationship building
- Interpersonal communication skills
- Relationship building
- Product and service knowledge
- Quality control
- Time management
- Critical thinking
- Adaptability
- Teamwork
Timeline
Sales Representative
AT&T
09.2025 - Current
Specialty Coffee Roaster
Cherry River Roasting Company
12.2023 - 09.2025
Front Desk and Gas Specialist
Appalachian Propane and Supply
10.2021 - 11.2023
McDonalds Crew Member
McDonald's
08.2019 - 10.2021
High School Diploma -
Nicholas County High School