Caden Townsend

Supervise and oversee the cashiers in a store setting, guaranteeing transactions to be efficient, smooth, and accompanied by great customer service. Being in the management team helps in brainstorming and coming up with effective ideas. Closing and opening drawers reconcile every register for the day, and reconcile the safe, reporting the target and whether it has been achieved.

• Answered customer questions and provided store information.
• Welcomed customers, offering assistance to help find store items.
• Assisted in inventory management, including stock checks and coordinating with merchandise team on product availability.
• Performed opening and closing procedures including counting cash drawers and preparing deposits.
• Trained new cashiers in POS system operation, customer service protocols, and store policies.
• Processed customer payments quickly and returned exact change and receipts.
• Assisted other departments when needed by providing additional support during busy periods.