Summary
Overview
Work History
Education
Skills
Timeline
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Caden Walker

Summary

Professional Call Center Customer Service Representative committed to providing courteous, prompt, detailed, and accurate support. Experience managing outbound and inbound calls and handling emergency issues with patience. Drives loyalty and strengthens customer relationships through exceptional experiences and valuable insights.

Overview

2
2
years of professional experience

Work History

Welder

Berkel And Company
05.2023 - 12.2023
  • Maintained safety by wearing protective equipment, staying alert and following procedures.
  • Delivered high-quality customer service as a reliable and skilled welder, contributing to positive company reputation and repeat business.
  • Welded in flat, horizontal, vertical, and overhead positions.
  • Completed welding projects using gas tungsten arc, gas metal arc, flux-cored arc.

Groundskeeper

Park Lawn Funeral
05.2022 - 10.2022
  • Exhibited punctuality and reliability in completing assigned duties according to established deadlines without compromising quality standards.
  • Contributed to overall property aesthetics improvements resulting from dedicated attention towards daily maintenance tasks and detail-oriented approach to groundskeeping.
  • Provided expert lawn care, mulching, aerating and trimming around headstones, mausoleums, and flower beds.
  • Supported construction projects by preparing grounds, removing debris, and assisting with site clean-up tasks.

Customer Service

Home Depot
01.2022 - 05.2022
  • Resolved issues and maintained customer service standards.
  • Operated register to provide great customer service.
  • Answered phones and handled customer complaints, escalated to upper management to ensure quality control.

Education

No Degree - Master Pipe Welding And Fitting

Missouri Welding Institute
Nevada, United States
04.2023

High School Diploma -

Pleasant Hill High School
Pleasant Hill, MO
05.2022

Skills

  • Call prioritization
  • Typing Speed
  • Patience and Tolerance
  • Schedule Management

Timeline

Welder

Berkel And Company
05.2023 - 12.2023

Groundskeeper

Park Lawn Funeral
05.2022 - 10.2022

Customer Service

Home Depot
01.2022 - 05.2022

No Degree - Master Pipe Welding And Fitting

Missouri Welding Institute

High School Diploma -

Pleasant Hill High School

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Caden Walker