Reliable and enthusiastic, with experience serving and ensuring high levels of customer satisfaction in all interactions. Committed to accuracy and efficiency as achieved through hard work and attention to detail.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Server
Maggianos
Jacksonville, FL
11.2024 - Current
Ensured that each guest was served courteously, quickly, and efficiently.
Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
Food Runner Busser/ Barista
Mandola's Italian Kitchen
06.2023 - 11.2024
Greeted customers entering store and responded promptly to customer needs
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels
Addressed customer needs and made product recommendations to increase sales
Server
River Garden
07.2022 - 11.2023
Took customer orders and relayed to kitchen staff with accuracy, circulating dining room to identify service opportunities
Coordinated with food preparation staff for time plating and delivery of meals to dining room guests to guarantee freshness and acceptable temperature
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest
Cashier/ Food Prep
Charley's Cheesesteaks
09.2021 - 07.2022
Provide excellent customer service by bagging food and making drinks quickly and courteously, as well as answering phone calls
Used cash registers and POS systems to request and record customer orders and compute bills
Prepared and served a variety of dishes to customers
Volunteer
Community Hospice Earl B. Hadlow Center for Caring
08.2018 - 05.2022
Developed leadership skills as well as assisted other volunteer members by supporting and collaborating to raise awareness and funds for the Community PedsCare program
Education
Bachelor’s - Chemistry
University of North Florida
Jacksonville, FL
12-2027
High School -
Mandarin High School
Jacksonville, FL
05.2024
Skills
Customer Service
Time Management
Multitasking and Adaptability
Teamwork and Communication
Store cleanliness and Appearance
Food Preparation and Service
Work Ethic and Integrity
Certification
Seal of Biliteracy (gold), Spanish
ServSafe Food Safety
Languages
English
Native/ Bilingual
Spanish
Full Professional
Timeline
Server
Maggianos
11.2024 - Current
Food Runner Busser/ Barista
Mandola's Italian Kitchen
06.2023 - 11.2024
Server
River Garden
07.2022 - 11.2023
Cashier/ Food Prep
Charley's Cheesesteaks
09.2021 - 07.2022
Volunteer
Community Hospice Earl B. Hadlow Center for Caring