Cadence Jacobsen
Santa Rosa,CA
Summary
Highly-motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Emergency Shelter Staff
Social Advocates for Youth
Santa Rosa, NM
06.2023 - 01.2024
- Provided minor case management of youths aged 12-17 who are runaways/experiencing homelessness
- Confidentiality/Mandated reporter training
- Completed documentation for enrollments and exits from the shelter, as well as mandated reporting documents
- Maintained clean facilities
- Cooking
- Worked alongside Child Protective Services and Law Enforcement
- Organized and performed Family and Individual sessions
- De-escalation training
- Monitored 24/7 youth crisis line and shelter phone
- Picked up/Received donations and distributed them
- Provided drop-in services for youth aged 18-24
- Maintained knowledge of the Sonoma County homeless care system & resources
Barista/Cashier/Food Bartender
Plank Coffee
Healdsburg , CA
07.2021 - 06.2023
- Brewed espresso and added syrups and steamed milk to craft specialty drinks for customers
- Prepared tea of all types
- Baked and served pastries
- Operated and maintained the Food Bar, making Bagels, Burritos, Eggs, Smoothies, Parfaits, Sandwiches, and Avocado Toast
- Maintained a clean and healthy environment by following proper safety and sanitation regulations
- Replenished supplies to maintain adequate stock levels
- Memorized or referenced readily accessible information to relay to customers
- Provided training to new hires
- Operated cash registers and handled cash and card transactions
- Opened and closed all aspects of the cafe
- Achieved a 97% on-time arrival throughout 300+ shifts
Education
High School Diploma -
Korea International School
Pangyo, South Korea05-2021
Associate of Arts -
Santa Rosa Junior College
Santa Rosa, CASkills
- Project Planning
- Problem Resolution
- Active Listening
- Customer Service
- Interpersonal Communication
- Critical Thinking
- Food Safety
- Written Communication
- Teamwork and Collaboration
- Cash Register Operation
- Case management
- Child & Family services
- Social Work
- Counseling
Certification
- Food Handler's Certificate - June 2021
- Mandated reporter training - June 2023
- Pro-Act Training - Oct 2023
References
References available upon request.
Timeline
Emergency Shelter Staff
Social Advocates for Youth
06.2023 - 01.2024
Barista/Cashier/Food Bartender
Plank Coffee
07.2021 - 06.2023
High School Diploma -
Korea International School
Associate of Arts -
Santa Rosa Junior College
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