CADENCE LANDERS
SPRINGFIELD
Overview
6
6
years of professional experience
1
1
Certification
Work History
Server
Locals Bar and Grill
06.2025 - Current
- Delivered friendly and efficient customer service in a fast-paced restaurant environment
- Took accurate food and beverage orders and ensured timely service
- Operated POS system to process cash and card transactions accurately
- Managed multiple tables while maintaining attention to detail
- Upsold menu items and specials to increase sales and enhance guest experience
Auto Claims Express
State Farm
10.2023 - 11.2024
- Consistently treat all customers and employees with respect and contribute to a positive work environment.
- Promote loyalty by educating customers about our loyalty programs.
- Seek out and engage with customers to drive sales and service using suggestive selling.
- Enhance customer experience using all omnichannel offerings.
- Be accountable to personal goals which contribute to overall store goals and results.
- Support sales floor, fitting room, cash wrap, back of house, as required.
- Maintain a neat, clean and organized work center.
Sales Associate
Scheels Sports
05.2022 - 12.2023
- Welcome customers warmly, enhancing store atmosphere and satisfaction.
- Achieve sales goals by aligning with professional standards and boosting customer experience.
- Explain Scheels Visa Rewards benefits, increasing card sign-ups and customer loyalty.
- Assist customers in purchase decisions, improving sales and customer satisfaction.
- Maintain professional appearance and product knowledge through training attendance.
- Cultivate exceptional customer relationships, driving sales through personalized product recommendations and in-depth knowledge of Scheels' offerings.
Old Navy Sales Lead
Old Navy
05.2021 - 06.2022
- Led inventory organization and display setup for seasonal collections, enhancing visual appeal.
- Anticipated customer needs, ensuring high satisfaction and adherence to brand standards.
- Guided customers in discovering personal style, boosting sales and customer loyalty.
- Handled POS transactions accurately, maintaining seamless cash flow and minimizing errors.
- Informed customers about sales, credit options, and loyalty programs, increasing engagement.
Cashier
Scheels Sports
10.2021 - 05.2022
- Greet all customers when entering and exiting the store.
- Promote the Scheels Visa Rewards card and be able to clearly explain all benefits.
- Accurately balance cash drawer at the end of the day.
- Maintain a clean working environment and personal workspace.
- Engage in conversation with the customer to add a personal touch to each and every transaction.
- End each transaction by saying “thank you” to every customer.
- Maintain a professional appearance on the sales floor.
- Contribute to a work environment that fosters pride in being part of a winning team and promotes personal growth.
Old Navy Sales Associate
Old Navy
08.2020 - 05.2021
- Consistently treat all customers and employees with respect and contribute to a positive work environment.
- Promote loyalty by educating customers about our loyalty programs.
- Seek out and engage with customers to drive sales and service using suggestive selling.
- Enhance customer experience using all omnichannel offerings.
- Be accountable to personal goals which contribute to overall store goals and results.
- Support sales floor, fitting room, cash wrap, back of house, as required.
- Maintain a neat, clean and organized work center.
Education
Associate of Arts - Computer Science/Cybersecurity
Lincoln Land Community College
Springfield, IL05.2026
High School Diploma -
Glenwood High School
Chatham, IL06.2022
Skills
- Claims Investigation, Customer Service, Sales, Cash Handling, Inventory Management, Computer Applications, Network Administration, Computer Operation, Technical Support, Data Entry, Fraud Detection
Certification
- Property & Casualty License State Farm
LANGUAGES
English (Native).
Timeline
Server
Locals Bar and Grill
06.2025 - Current
Auto Claims Express
State Farm
10.2023 - 11.2024
Sales Associate
Scheels Sports
05.2022 - 12.2023
Cashier
Scheels Sports
10.2021 - 05.2022
Old Navy Sales Lead
Old Navy
05.2021 - 06.2022
Old Navy Sales Associate
Old Navy
08.2020 - 05.2021
Associate of Arts - Computer Science/Cybersecurity
Lincoln Land Community College
High School Diploma -
Glenwood High School