Overview
Work History
Education
Skills
Certification
LANGUAGES
Timeline
Generic
CADENCE LANDERS

CADENCE LANDERS

SPRINGFIELD

Overview

6
6
years of professional experience
1
1
Certification

Work History

Server

Locals Bar and Grill
06.2025 - Current
  • Delivered friendly and efficient customer service in a fast-paced restaurant environment
  • Took accurate food and beverage orders and ensured timely service
  • Operated POS system to process cash and card transactions accurately
  • Managed multiple tables while maintaining attention to detail
  • Upsold menu items and specials to increase sales and enhance guest experience

Auto Claims Express

State Farm
10.2023 - 11.2024
  • Consistently treat all customers and employees with respect and contribute to a positive work environment.
  • Promote loyalty by educating customers about our loyalty programs.
  • Seek out and engage with customers to drive sales and service using suggestive selling.
  • Enhance customer experience using all omnichannel offerings.
  • Be accountable to personal goals which contribute to overall store goals and results.
  • Support sales floor, fitting room, cash wrap, back of house, as required.
  • Maintain a neat, clean and organized work center.

Sales Associate

Scheels Sports
05.2022 - 12.2023
  • Welcome customers warmly, enhancing store atmosphere and satisfaction.
  • Achieve sales goals by aligning with professional standards and boosting customer experience.
  • Explain Scheels Visa Rewards benefits, increasing card sign-ups and customer loyalty.
  • Assist customers in purchase decisions, improving sales and customer satisfaction.
  • Maintain professional appearance and product knowledge through training attendance.
  • Cultivate exceptional customer relationships, driving sales through personalized product recommendations and in-depth knowledge of Scheels' offerings.

Old Navy Sales Lead

Old Navy
05.2021 - 06.2022
  • Led inventory organization and display setup for seasonal collections, enhancing visual appeal.
  • Anticipated customer needs, ensuring high satisfaction and adherence to brand standards.
  • Guided customers in discovering personal style, boosting sales and customer loyalty.
  • Handled POS transactions accurately, maintaining seamless cash flow and minimizing errors.
  • Informed customers about sales, credit options, and loyalty programs, increasing engagement.

Cashier

Scheels Sports
10.2021 - 05.2022
  • Greet all customers when entering and exiting the store.
  • Promote the Scheels Visa Rewards card and be able to clearly explain all benefits.
  • Accurately balance cash drawer at the end of the day.
  • Maintain a clean working environment and personal workspace.
  • Engage in conversation with the customer to add a personal touch to each and every transaction.
  • End each transaction by saying “thank you” to every customer.
  • Maintain a professional appearance on the sales floor.
  • Contribute to a work environment that fosters pride in being part of a winning team and promotes personal growth.

Old Navy Sales Associate

Old Navy
08.2020 - 05.2021
  • Consistently treat all customers and employees with respect and contribute to a positive work environment.
  • Promote loyalty by educating customers about our loyalty programs.
  • Seek out and engage with customers to drive sales and service using suggestive selling.
  • Enhance customer experience using all omnichannel offerings.
  • Be accountable to personal goals which contribute to overall store goals and results.
  • Support sales floor, fitting room, cash wrap, back of house, as required.
  • Maintain a neat, clean and organized work center.

Education

Associate of Arts - Computer Science/Cybersecurity

Lincoln Land Community College
Springfield, IL
05.2026

High School Diploma -

Glenwood High School
Chatham, IL
06.2022

Skills

  • Claims Investigation, Customer Service, Sales, Cash Handling, Inventory Management, Computer Applications, Network Administration, Computer Operation, Technical Support, Data Entry, Fraud Detection

Certification

  • Property & Casualty License State Farm

LANGUAGES

English (Native).

Timeline

Server

Locals Bar and Grill
06.2025 - Current

Auto Claims Express

State Farm
10.2023 - 11.2024

Sales Associate

Scheels Sports
05.2022 - 12.2023

Cashier

Scheels Sports
10.2021 - 05.2022

Old Navy Sales Lead

Old Navy
05.2021 - 06.2022

Old Navy Sales Associate

Old Navy
08.2020 - 05.2021

Associate of Arts - Computer Science/Cybersecurity

Lincoln Land Community College

High School Diploma -

Glenwood High School
CADENCE LANDERS