CADENCE LINDER
Summerville,SC
Summary
Friendly and composed individual with a background in sales and childcare. Skilled in effective communication and conflict resolution, eager to leverage strong customer service abilities to enhance client engagement and satisfaction.
Overview
7
7
years of professional experience
Work History
SERVICE GREETER
FRED ANDERSON TOYOTA OF CHARLESTON
CHARLESTON, SC
02.2025 - Current
- Greeted customers upon arrival, ensuring a warm welcome.
- Assisted in directing customers to appropriate departments for service inquiries.
- Coordinated with service staff to streamline customer check-in processes and reduce wait times.
- Enhanced first impressions by maintaining professional appearance and demeanor at all times.
- Enhanced customer satisfaction by providing a warm and friendly welcome upon arrival at the dealership.
- Supported the sales team by introducing potential clients to available vehicles on the showroom floor.
- Handled customer inquiries with professionalism, directing them to appropriate departments as needed.
- Displayed friendly, outgoing, and energetic behavior to create a warm, fun atmosphere for guests.
- Managed and checked in over 200 appointments daily, along with customers without appointments.
CHILDCARE PROVIDER
CATHEDRAL ACADEMY
CHARLESTON, SC
06.2019 - 08.2024
- Assisted children with daily activities, fostering a nurturing environment.
- Monitored children's behavior and guided them to ensure safety and well-being.
- Maintained cleanliness and organization of play areas and equipment.
- Collaborated with team members to enhance program delivery and child engagement.
- Developed strong relationships with families, providing regular updates on child progress and establishing trust.
- Administered first aid when needed, adhering to established protocols to ensure child safety and well-being.
- Led children in creative, athletic, and educational activities while maintaining a safe and orderly group.
- Ensured child safety through vigilant supervision, maintaining proper ratios during indoor and outdoor activities.
- Provided emotional support and guidance to children during difficult times.
- Fostered creativity with various arts and crafts projects, stimulating imagination and self-expression.
- Oversaw smooth drop-off/pick-up transitions by maintaining open communication with parents and ensuring a safe environment for children.
- Maintained a clean, organized classroom, ensuring a conducive learning environment.
- Worked with children ages 3 months to 12 years old.
SALES ASSOCIATE
BOOTBARN
NORTH CHARLESTON, SC
11.2022 - 01.2023
- Developed in-depth product knowledge to assist customers in making informed purchasing decisions.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Implemented visual merchandising strategies to optimize product displays and increase store traffic.
Education
Some College (No Degree) - COMMUNICATIONS
CHARLESTON SOUTHERN UNIVERSITY
CHARLESTON, SCHigh School Diploma -
CATHEDRAL ACADEMY
NORTH CHARLESTON, SC05-2021
Skills
- Patience and composure
- Reliability and punctuality
- Effective decision making
- Data entry proficiency
- Appointment scheduling
- Customer conflict de-escalation
Timeline
SERVICE GREETER
FRED ANDERSON TOYOTA OF CHARLESTON
02.2025 - Current
SALES ASSOCIATE
BOOTBARN
11.2022 - 01.2023
CHILDCARE PROVIDER
CATHEDRAL ACADEMY
06.2019 - 08.2024
Some College (No Degree) - COMMUNICATIONS
CHARLESTON SOUTHERN UNIVERSITY
High School Diploma -
CATHEDRAL ACADEMY