Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Lead Server
Gozzer Ranch Golf & Lake Club
Harrison, ID
06.2021 - Current
Trained new employees to perform duties
Explained menu options to guests, offered suggestions and took orders for food and beverages.
Coordinated with kitchen staff to ensure smooth flow of orders from preparation to delivery at the table.
Managed opening and closing duties to facilitate restaurant operations.
Provided exceptional customer service to guests, resolving any issues that arose in a professional manner.
Answered phone calls from customers regarding reservations or inquiries about menu items.
Managed staff of 6 servers, delegating tasks and ensuring timely completion.
Provided exceptional service to high volume of daily customers.
FOH Manager
Mad Greek
Moscow, ID
08.2022 - 12.2023
Trained employees on duties, policies and procedures.
Assisted in the recruitment process by interviewing potential candidates for open positions.
Delivered high level of quality service to each patron, resulting in consistent, positive feedback from guests.
Coordinated with back-of-house managers regarding kitchen operations such as inventory control or staffing needs.
Completed timely changes and updates to schedules in central scheduling system.
Managed day-to-day restaurant operations with focus on quality and meeting customer expectations.
Preschool Teaching Assistant
Kinder Prep Academy
Post Falls, ID
01.2021 - 04.2022
Met with administrators and department team members to work on curriculum planning and assessment methods.
Provided individual attention to each student as needed during class time.
Participated in workshops, trainings and conferences to improve educational skills.
Maintained daily records of activities, behaviors, meals, and naps.
Supervised students outside classroom during recess, lunch and breaks.
Identified early signs of emotional and developmental problems in children and brought up problems to parents.
Wildland Firefighter Type II IA at Idaho Department of Lands Teakean Hand CrewWildland Firefighter Type II IA at Idaho Department of Lands Teakean Hand Crew