CADE PEIRCE
Lehi,UT
Summary
Established Account Executive skilled with lead generation and resolving customer issues. Engaging and personable and increasing business opportunities through dynamic marketing strategies, sharp communication skills and dedication to customer service.
Overview
6
6
years of professional experience
Work History
Account Executive – Associate Sales Rep.
NEOGOV
09.2023 - Current
- Transformed challenging territory through new business acquisition and innovative strategies to overcome competitor strongholds.
- Achieved 135% quota attainment in 2025.
- Ranked #1 in call performance analytics for discovery metrics on the team.
- Cultivated strong client connections post-transaction, reinforcing PowerDMS's reputation as an industry leader.
- Managed full sales cycle for public sector software solutions, from prospecting through contract negotiation.
- Built and maintained pipeline in CRM, tracking opportunities and forecasting revenue accurately.
- Streamlined operations by applying an end-to-end suite of AI tools for actionable business insights.
Sales Development Representative
NEOGOV
05.2023 - 09.2023
- Generated and qualified leads through cold-calling Police Departments to secure demo appointments.
- Earned highest-performing agent recognition for three months by achieving 135%, 160%, and 190% quota attainment.
- Selected as team lead to support new-hire training and serve as SDR team representative.
- Qualified inbound and outbound leads using discovery questions aligned with public sector hiring needs.
Customer Support Engineer
NEOGOV
10.2022 - 05.2023
- Resolved 300+ cases monthly, achieving highest customer satisfaction score on team for five consecutive months.
- Acquired in-depth knowledge of NeoGov and HR software products to enhance support quality.
- Escalated high-priority incidents with clear reproduction steps and technical analysis.
- Guided customers through account setup, permissions, and user access troubleshooting.
- Troubleshot complex product and configuration issues across applicant tracking and HR workflows.
Process Improvement Engineer
Young Living Essential Oils
05.2020 - 08.2022
- Developed and managed 10 applications and projects to monitor and improve business processes and efficiency.
- Conducted regular meetings with end users to identify pain points and successes, informing application enhancements.
- Developed and delivered presentations for applications to various departments, promoting tool adoption and collaboration.
Education
Associate degree - Theatre Arts
Utah Valley University
Orem, UT05-2019
Skills
- Account management
- Pipeline management
- Salesforce
- Client management
- OutreachAI
- Excel
- Microsoft SQL Server
- Sales presentations
- Data analysis
- Sharepoint
- Team collaboration
- CRM reporting
Accomplishments
- 2025 President's Club Award winner
- Successfully launched 4 new products for PowerDMS.
Timeline
Account Executive – Associate Sales Rep.
NEOGOV
09.2023 - Current
Sales Development Representative
NEOGOV
05.2023 - 09.2023
Customer Support Engineer
NEOGOV
10.2022 - 05.2023
Process Improvement Engineer
Young Living Essential Oils
05.2020 - 08.2022
Associate degree - Theatre Arts
Utah Valley University
Personal Information
Title: Account Executive