Cadie Morris
Buckley,WA
Summary
Experienced Inflight Supervisor specializing in Flight Crew leadership with a proven track record of maintaining high safety standards and delivering exceptional experiences. Utilizes excellent communication and problem-solving skills to ensure smooth operations, known for strong team collaboration and achieving operational excellence. Reliable, adaptable, and skilled in crew management and safety protocols.
Overview
7
7
years of professional experience
Work History
Inflight Supervisor
Alaska Airlines
06.2024 - Current
- Oversee flight operations to ensure timely departures and adhere to safety protocols.
- Support flight attendants and station during medical events and Inflight emergencies.
- Ensure Flight Crew are compliant with Inflight policy and procedure.
- Improve Inflight Operations metrics by mitigating operational delays.
FLIGHT ATTENDANT
Alaska Airlines
02.2022 - 06.2024
- Deliver a safe and enjoyable inflight experience for guests, ensuring their needs are met with professionalism.
- Collaborate effectively with crew members to maintain operational efficiency and safety standards.
ALASKA LISTENS REPRESENTATIVE
Alaska Airlines
10.2020 - 03.2022
- Engaged with guests through email to address concerns, providing genuine and compassionate service.
- Analyzed guest feedback to identify trends, communicating insights to management for continuous improvement.
CUSTOMER SERVICE AGENT
Alaska Airlines
06.2018 - 02.2022
- Adhered to the 5 Service Standards to enhance customer experience and foster a loyal customer base.
- Assisted passengers with inquiries, ensuring their needs were met promptly and courteously.
OPERATIONS AGENT
Alaska Airlines
04.2019 - 10.2021
- Coordinated with various teams to maintain safe and efficient flight operations.
- Proactively managed potential delays by implementing strategies to keep flights on schedule.
Education
Bachelor of Science - Elementary Education
Hawaii Pacific University
Honolulu, HI06-2014
Skills
- Safety Training/Management & Development
- Conflict Resolution
- Policy enforcement
- Crew coordination
- Flight operations
- Problem-solving abilities
- Critical thinking
- Crisis management
- Emergency response
- Quality assurance
- Project management
Timeline
Inflight Supervisor
Alaska Airlines
06.2024 - Current
FLIGHT ATTENDANT
Alaska Airlines
02.2022 - 06.2024
ALASKA LISTENS REPRESENTATIVE
Alaska Airlines
10.2020 - 03.2022
OPERATIONS AGENT
Alaska Airlines
04.2019 - 10.2021
CUSTOMER SERVICE AGENT
Alaska Airlines
06.2018 - 02.2022
Bachelor of Science - Elementary Education
Hawaii Pacific University
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