Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Busser
Hard Rock Cafe
05.2022 - 09.2023
Reset and cleaned tables quickly to prepare for new customers.
Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
Team Leader
IBEX Global
11.2020 - 05.2022
Supervised team members to confirm compliance with set procedures and quality requirements.
Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
Built strong relationships with customers through positive attitude and attentive response.
Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
Brand Advocate
Hinduja Global Solutions
06.2018 - 08.2019
Delivered persuasive presentations showcasing the unique selling points of products and services, leading to increased interest from potential clients.
Managed relationships with key stakeholders such as suppliers, retailers, and distributors to ensure seamless operations within the supply chain.
Boosted product sales by conducting in-store promotions and events to showcase brand offerings.
Conducted market research to identify emerging trends, adjusting marketing efforts accordingly for continued relevance and appeal.
Education
Bachelor of Science - Logistics And Supply Chain Management
Caribbean Maritime University
Kingston, Jamaica
05.2023
Associate of Science - Data Operation
Heart Trust NTA
Kingston, Jamaica
03.2013
High School Diploma -
Aabuthnott Gallimore High
St. Ann, Jamaica
06.2011
Skills
Time Management
Interpersonal Relations
Regulatory Compliance
Quality Assurance
Training and coaching
Teamwork and Collaboration
Customer Service
Attention to Detail
Customer Relations
Problem-Solving
Decision-Making
Team Collaboration
Safety awareness
Strategic Planning
Effective problem solving
Inventory Management
Quality Control
Memory retention
Timeline
Busser
Hard Rock Cafe
05.2022 - 09.2023
Team Leader
IBEX Global
11.2020 - 05.2022
Brand Advocate
Hinduja Global Solutions
06.2018 - 08.2019
Bachelor of Science - Logistics And Supply Chain Management