CADOLENA HARRYDATH
Baldwin,New York
Overview
10
10
years of professional experience
7
7
Certification
Summary
Competent Phlebotomy Technician with 10 years of experience working in high-volume, fast-paced hospital settings. Highly knowledgeable in routine blood drawing procedures and using vacutainer tubes, tourniquets, syringes, butterfly needles and straight needles. Committed to maintaining highest quality standards when collecting, labeling and processing samples and specimens.
Work History
Shift Manager
CVS Pharmacy Health
05.2023 - Current
- Administrative and Clinical Duties.
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Administrative Assistant/Clinical Assistant
Northwell Health Physician Partners
05.2023 - 05.2024
- Administrative Support Assistant and Clinical.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
Universal Banker
Ridgewood Savings Bank
01.2023 - 06.2023
- Universal Banker.
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Managed escalated phone calls by applying conflict resolutions skills and extensive knowledge of bank policies, products, and services.
- Adhered to established security procedures and reported potential fraud or safety violations to management for immediate recourse.
- Resolved complex customer issues efficiently, collaborating with relevant departments when necessary for prompt resolution of problems encountered during banking transactions.
Laboratory Phlebotomist
INSTITUTE OF PRIVATE ENTERPRISE HEALTH
06.2009 - 10.2020
- Administrative Support and Clinical (Phlebotomist).
- Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
- Packaged and shipped specimens to central lab daily.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Strengthened interdepartmental communication by effectively collaborating with medical staff to address any concerns or discrepancies in test orders.
- Maintained patient confidentiality by diligently following HIPAA regulations and ensuring that sensitive information was protected at all times.
- Improved patient comfort by utilizing a gentle, empathetic approach during blood draw procedures.
Education
High School Diploma -
University Of Guyana
Guyana11.2007
Skills
- Specimen labeling procedures
- Recording data
- Venipuncture
- HIPAA
- Geriatric phlebotomy
- Order of draw
- Specimen handling
- Blood culture collection
- Syringe method
- Skin puncture
- Venipuncture Expertise
- Communication abilities
- Butterfly needle technique
- Specimen Preparation
- Patient confidentiality
- Medical terminology knowledge
- Medical office administration
- Medical Records Management
- Patient support
- Quality control guidelines
Certification
- Diploma Certification
- NHA EKG Certification #G7Q4X9H5
- NHA Phlebotomy Certification #N5T8B4M6
- Supervisory Management Certification
- Advance Computer Programs Certification
- Human Resources Certification
- CPR-BLS-AED Certificate
Accomplishments
- Awarded "Employee of the Month" for delivering outstanding administrative support.
- Training - Responsible for training all new employees to ensure continued quality of customer service.
- Scheduling - Communicated with patients through phone, fax, email and in person to schedule appointments and answer inquiries.
- Recognized by customers and managers for expedient and effective service.
- Policy Development - Developed and implemented employee manual outlining all proper business procedures and office policies.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Shift Manager
CVS Pharmacy Health
05.2023 - Current
Administrative Assistant/Clinical Assistant
Northwell Health Physician Partners
05.2023 - 05.2024
Universal Banker
Ridgewood Savings Bank
01.2023 - 06.2023
Laboratory Phlebotomist
INSTITUTE OF PRIVATE ENTERPRISE HEALTH
06.2009 - 10.2020
High School Diploma -
University Of Guyana
- Diploma Certification
- NHA EKG Certification #G7Q4X9H5
- NHA Phlebotomy Certification #N5T8B4M6
- Supervisory Management Certification
- Advance Computer Programs Certification
- Human Resources Certification
- CPR-BLS-AED Certificate
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