Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Kimberly Welch

Gulfport,MS

Summary

I'm a hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level phlebotomy position. I've performed 113 successful venipunctures, 5 capillary punctures, and have collected UA specimens. I have completed over 40 hours of clinical rotations at the Keesler Air Force Base Medical Center.

Overview

4
4
years of professional experience

Work History

Shift Manager/Key Holder

Tuesday Morning
08.2022 - 01.2023
  • Completed store opening and closing procedures.
  • Counted out cash drawers and balanced totals.
  • Trained and mentored new employees.
  • Opened and closed store 4 days per week by counting registers, making deposits, and storing and filing all daily paperwork.
  • Improved customer service by projecting a friendly and knowledgeable attitude.
  • Processed cash, credit, debit, and check payments.
  • Opened inventory boxes and restocked shelves.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
  • Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
  • Swept and mopped floor, and wiped windows and fixtures after closing to maintain an organized and tidy store.
  • Scheduled employees, prepared bank deposits, and drafted sales reports to keep daily processes running smoothly.
  • Walked through the department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
  • Marked down clearance items and relocated merchandise to proper store areas.

Member's Specialist

Sam's Club
01.2022 - 03.2022
  • Followed all company policies and procedures to deliver quality work.
  • Listened and responded to customer requests and forwarded necessary information to superiors.
  • Interpreted clients' needs and introduced services to fit specific requirements.
  • Assisted in renewing and upgrading customer's memberships.
  • Monitored self-checkout.
  • Greeted customers at the door and checked their memberships.
  • Scanned customer's items at the exit door to ensure they were purchased.
  • Promoted and sold Sam's Club credit cards to interested customers.

Retail Sales Associate

Tuesday Morning
03.2021 - 12.2021
  • Greeted customers and helped with product questions, selections, and purchases.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Answered questions about store policies and addressed customer concerns.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Balanced and organized cash register by handling cash, counting change, and storing coupons.
  • Developed professional relationships with customers to increase loyalty, retention and rapport.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Managed efficient cash register operations.
  • Used in-store system to locate inventory and place special orders for customers.

Delivery Driver

Papa John's Pizza
11.2018 - 05.2019
  • Completed on-time deliveries by choosing the best and most efficient routes.
  • Delivered packages to customer doorsteps and business offices.
  • Maintained an upbeat, positive attitude in a busy, customer-focused environment.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Read maps, followed oral, and written instructions, and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Determined the quickest and safest routes for delivery by using effective planning and organizational skills.
  • Answered common customer questions, accepted payments, and completed paperwork at delivery and pickup locations.
  • Maintained a clean workspace.
  • Assisted in the kitchen area when help was needed.

Education

No Degree - Phlebotomy

Mississippi Gulf Coast Community College
Gulfport, MS
09.2023

GED -

Mississippi Gulf Coast Community College
Gulfport, MS
05.2023

Skills

    Customer Service

  • Organization
  • Drawer Balancing
  • Staff Management
  • Project Planning
  • Problem Resolution
  • Computer Skills
  • Good Judgement
  • Teamwork and Collaboration
  • Verbal and Written Communication
  • Data Entry
  • Infection Control
  • Patient Confidentiality
  • Venipuncture
  • Specimen Preparation
  • Quality Control
  • Patient Support
  • Specimen Labeling Procedures
  • Sample and Specimen Collection
  • Quality Control Guidelines
  • Health Education
  • Patient Care
  • Medical Records Review
  • Recording Data
  • Attention to detail
  • Interpersonal Skills
  • Knowledge of medical terms

Additional Information

I would like to add that I am BLS-certified through the American Heart Association.

Timeline

Shift Manager/Key Holder

Tuesday Morning
08.2022 - 01.2023

Member's Specialist

Sam's Club
01.2022 - 03.2022

Retail Sales Associate

Tuesday Morning
03.2021 - 12.2021

Delivery Driver

Papa John's Pizza
11.2018 - 05.2019

No Degree - Phlebotomy

Mississippi Gulf Coast Community College

GED -

Mississippi Gulf Coast Community College

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Kimberly Welch