Cady Callahan

• Oversee safety checks, admissions, searches, and management of patient belongings.
• Conducted detailed audits of patient charts to ensure accuracy, compliance, and documentation quality.
• Tracked and analyzed key data trends to identify opportunities for process improvement and enhance program effectiveness.
• Collaborate with leadership to develop policies and procedures aligned with BSAS requirements.
• Maintain a safe, therapeutic environment for patients in recovery.

Awards & Achievements

• The Heart of Swift River Award – 2024
• Employee of the Year – 2020, 2023, 2025

Previous Roles at Swift River

• Behavioral Health Technician
• Lead Behavioral Health Technician
• ATS Supervisor

• Supervise students in the Collision Repair Department and maintain a safe learning environment.
• Reinforce safety protocols and classroom expectations.

• Resolved insurance rejections and billing discrepancies with accuracy and professionalism.
• Provided customer support in person and by phone.
• Performed data entry, medication counting, and liquid measurement.

• Ensured compliance with federal and state regulations.
• Managed inventory documentation including transfers, returns, damages, and invoices.
• Stocked and rotated products; removed expired medications.

• Followed food safety and sanitation procedures.
• Assisted customers with purchases and provided friendly service.

• Reassembled products, performed buffing and polishing, and applied decals.
• Documented pre-existing damages, weight changes, and before/after photos.