Elizabeth Roberts
Denver,CO
Summary
Experienced leader in support services, specializing in the IDD population. Expertise in program management, staff training, and ensuring regulatory compliance, coupled with a commitment to creating thriving, safe living environments for individuals with diverse needs.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Program Director
Friends Forever of Colorado
Arvada, CO
10.2023 - Current
- Coordinated bi-monthly club events, providing meals, games, and bible studies to foster community engagement.
- Also help plan and attend two camps twice a year.
- I help with all paperwork such as photo release, HIPPA, and liability.
- I set up electronics for club and camp to make sure we have our needed music or projection machine is working.
- Planned and organized meals for club and camp events to ensure participant satisfaction and adherence to dietary needs.
- Cooked meals for club gatherings.
- Managed yearly budget and facilitated fundraising events to support club activities and initiatives.
Residential Services Program Manager
NORTH METRO COMMUNITY SERVICES
Westminster, CO
03.2015 - 02.2026
- Oversaw two apartment programs, Host Home Providers and Family Caregivers, providing support and housing to individuals with disabilities.
- Ensured housing safety and compliance with regulations while completing all required state documentation.
- Promoted happiness and stability for individuals through ongoing support and engagement.
- Supplied targeted resources to providers, enhancing support for individuals receiving services.
PCA Personal Care Assistant
CORE Healthcare
Dripping Springs, TX
02.2014 - 01.2015
- Assisted individuals recovering from traumatic brain injury in daily activities.
- Coordinated therapy schedules and appointments to maintain adherence to care plans.
- Help with physical therapy prescribed by PT.
- Supported clients in completing daily tasks and performed regular inspections of living spaces to maintain a safe environment.
- Would also work with coworkers to provide meals and snacks.
Direct Care Staff (DCS)
Mary Lee Foundation
Austin, TX
09.2012 - 01.2014
- Supervised and assisted consumers in Home Care Service (HCS) group homes and ICF facility to promote safety and well-being.
- Ensured proper medication management to support client health and well-being.
- Instructed consumers in 'Dayhab' program on basic living skills to enhance independence and daily functioning.
- Compiled daily Service Delivery Logs and Incident Reports.
- Performed monthly supply shopping and answered multi-line phone system for the 'Dayhab' facility.
- Transported individuals and multiple consumers to doctor's appointments, personal errands, and events to ensure access to necessary services and community engagement.
Education
High school diploma - mental health
Front Range Community College
Longmont, CO03-2026
Medical Assistant Program -
Grossmont College
San Diego, CA12-2008
Trade school -
Concorde Career Institute
San Diego, CA01-2004
Skills
- Achieving HIPAA compliance
- 12 yrs Experience with IDD population
- HIPAA compliance
- IDD population experience
- Staff training/scheduling/supervision
- Administrative support
- Crisis intervention
- Administrative experience
- Program development
- Documentation compliance
- Computer literacy
- Safe work practices
Certification
• CPR/First Aid Certification
• Driver's License
• QMAP
• AED Certification
• Driver's License
• QMAP
• AED Certification
Languages
English
Personal Information
- Title: CO-Director/Manager
- Work Permit: Authorized to work in the US for any employer
Additional Information - Skills And Qualifications
- Knowledge of PASA and Waivers such as the DD, EBD, and HCBS.
- Experience supervising and teaching children, elderly and disabled
- Computer Knowledge Excel, Word, Typing, answering phones, all other office equipment
- Organizational skills
Timeline
Program Director
Friends Forever of Colorado
10.2023 - Current
Residential Services Program Manager
NORTH METRO COMMUNITY SERVICES
03.2015 - 02.2026
PCA Personal Care Assistant
CORE Healthcare
02.2014 - 01.2015
Direct Care Staff (DCS)
Mary Lee Foundation
09.2012 - 01.2014
High school diploma - mental health
Front Range Community College
Medical Assistant Program -
Grossmont College
Trade school -
Concorde Career Institute