Summary
Overview
Work History
Education
Skills
Awards
Activities
Timeline
Generic

Cadyn O'Halloran

Gaithersburg,MD

Summary

Client Concierge Intern at MP Group, supporting Medicare insurance professionals in client relationship management. Enhanced service processes through effective team collaboration, ensuring high customer satisfaction. Adept at problem-solving and maintaining meticulous documentation, contributing to workflow efficiency during peak periods.

Overview

4
4
years of professional experience

Work History

Client Concierge Intern

MP Group
Vienna, VA
05.2025 - Current
  • Maintains detailed records of client interactions and service requests in system.
  • Collaborates with team members to enhance client service processes, and boost efficiency.
  • Plans and manages team social media schedule and content.
  • Performs administrative tasks, including filing documents and data entry as required.
  • Ensures up-to-date documentation of all customer interactions and transactions.
  • Supports team members during high-volume periods to maintain workflow continuity.

Assistant Swim Team Coach

Kentlands Kingfish Swim Team
Gaithersburg, MD
05.2021 - 07.2024
  • Cultivated positive relationships with swimmers to enhance teamwork and motivation.
  • Enforced pool safety rules to maintain a secure training environment.
  • Served as Team Social Media Ambassador in 2023.
  • Contributed to leading the team to an undefeated season in 2023.

Education

Business - Finance

The University of Georgia
Athens, GA
05-2028

High School Diploma -

Quince Orchard High School
Gaithersburg, MD
05-2024

Skills

  • Client relationship management
  • Document management
  • Team collaboration and support
  • Personal information protection

Awards

  • State of Maryland Certificate of Meritorious Service, 2024 - 558 Hours of Student Service Learning 2018-2024
  • AP Scholar with Distinction, 2023
  • State of Maryland Scholar-Athlete, 2020 to 2024 - Varsity Poms
  • Quince Orchard High School Honor Roll, 2020 to 2024
  • Spanish Honor Society
  • Rho Kappa Social Studies Honor Society

Activities

  • Sigma Kappa Sorority, 2024 to Present.
  • Violinist, 2009 to Present - Classical and Irish Fiddling, winner of multiple top placements in local and regional competitions over many years; performed at the Irish Embassy, Maryland Irish Festival, charity and cultural events. Placed 1st in Slow Airs category at Mid-Atlantic qualifying competition for Irish World Competition in 2023; placed 3rd in Open category at Mid-Atlantic qualifying competition for Irish World competition in 2022.
  • Pianist, 2013 to Present.
  • Guitarist, 2018 to Present.
  • Quince Orchard Cougars Connect, 2022 to 2024 - Assisted my school community with weekly instruction and encouragement in mindfulness and mental health.
  • Fellowship of Christian Athletes, 2021 - Camp Counselor for girls ages 6-10, providing dance instruction and leadership in spiritual development and worship.
  • Teelin Irish Dance Company Competitive Irish Dancer, 2010 to 2021 - two time national placement winner; achieved Preliminary Champion competitive level; performer at multiple venues – regional shows, private events, schools, retirement / nursing homes, hospitals, cultural festivals, parades; assistant dance instructor.
  • District Dance Leading Ladies, 2020 to 2021 - Mentored and led young dancers in proper etiquette in the dance studio.

Timeline

Client Concierge Intern

MP Group
05.2025 - Current

Assistant Swim Team Coach

Kentlands Kingfish Swim Team
05.2021 - 07.2024

Business - Finance

The University of Georgia

High School Diploma -

Quince Orchard High School

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